Eligibility Criteria

Quitlines (USA)CounselingMedicationTherapy
AlaskaAll Alaskan adults (18+) are eligible to receive free phone, web, and text based counseling. Alaskan's can call the quitline as often as they like and are eligible to receive 4 pro-active support calls from a quit coach.All Alaskan adults (18+) who enroll in the multi-call counseling program are eligible to receive free combination therapy (patch and gum or lozenge). Participants are eligible to receive 4 weeks of patch and 2 weeks of gum or lozenge with one enrollment every 6 months (or 2 times per year). 
AlabamaMust be an Alabama residentMust be an Alabama resident over 18 years old and meet medical/physical criteria; if under 18 or pregnant, physician approval required. All callers requesting NRT must agree to coaching. Medicaid and Plan First recipients must use their plan's pharmaceutical benefits. 
ArkansasAll tobacco users 13 and olderTobacco users who are over the age of 18 AND weigh more than 100 lbs. Callers must complete their first counseling session to receive their NRT. 
ArizonaOpen to all Arizona residents regardless of insurance status. Program participants who are Arizona Residents 18 years or older and medically eligible. Medical consent is required for pregnant participants and participants with medical contraindications. Youth are not able to receive medication. 
CaliforniaAll tobacco users in California, ages 13 and above, are eligible to receive free telephone coaching to help them quit. A 2-week supply of nicotine patches is available for eligible parents of children aged 0-5, pregnant women with doctor approval, and callers to the nationwide Asian Smokers' Quitline. 
Colorado12 years of age or older; Colorado residencyEnroll in the QuitLine phone or online program, must be 18 years of age or older, and medically eligible. 
ConnecticutCT resident, 13 years old and olderCT resident enrolled in multi-call counseling program or web-only program. 18 years old and older 
Washington, D.C.Age; Readiness; Pregnancy; Acceptability in terms of service and consent to be called back4 weeks of patch or lozenge to participatns 18 years and older who participate in counseling program. 
DelawareResidency; Age; ReadinessParticipation in Counseling Program; Income; DE residents 18 years old and older; Medical screening with prescription required for Rx medications. 
FloridaMust be 11 years or older and Florida resident. Must be 18 years or older and pass a medical screening. 
GeorgiaGA Resident, 13 years and upMust be 18 years old, meet basic health requirements, and be ready to quit within the next 30 days. 
GuamResident of Guam. Aged 11 years and older. Are ready to quit within the next 30 days.Resident of Guam. Aged 18 years and older. Are ready to quit within the next 30 days. 
HawaiiAge (18 or older); readiness to quitMultiple Call Program. Insured & Medicare are eligible for 2 wks of free patches, gum, or lozenges. Medicaid 4 wks of free patches, gum, or lozenges. Uninsured up to 8 wks of free patches, gum, or lozenges. Stand-alone web program 2 wks of patch, gum, or lozenges. Combination Therapy available 
IowaResidents of Iowa age 13 and older. 8 weeks of patch, gum, or lozenges to callers with Medicare or who are uninsured. 
IdahoResident of Idaho, 13 years of age or olderResident of Idaho and 18 years of age or older, pregnant and/or breastfeeding participants must receive physician consent 
IllinoisAll Illinois residents 13 years of age and older are eligible to receive counseling. All Illinois residents 18 years of age and older are eligible to receive NRT who have limited or no insurance or are on Medicare.Combination therapy available to enrolled callers who are eligible.
IndianaIndiana residents ages 13 and up who are ready to quit in 30 days Indiana residents ages 18 and up. NRT varies by availability and program.Indiana residents ages 18 and up. NRT varies by availability and program.
KansasAge; ReadinessAll phone coaching enrollees age 18 and up are eligible to receive nicotine replacement therapy (gum, patch, lozenge) shipped directly to their residence.All phone coaching enrollees age 18 and up are eligible to receive combination nicotine replacement therapy (gum, patch, lozenge) shipped directly to their residence.
Kentuckya resident of Kentuckya resident of Kentucky, age 18 or older, uninsured or Medicare, enrolled in counseling 
LouisianaTo receive counseling, the caller should be 13 years or older; and indiciate a readiness to quit within 30 daysTo receive tobacco cessation medications, the caller should be 18 years or older, and should have no other contraindications to the medications. FDA approved tobacco cessation medications are available via Louisiana Tobacco Quitline. 
MassachusettsNo criteriaMedical eligibility criteria; Age 18 or over 
MarylandAge 13 or older for phone counseling. Age 18 or older for text and web based support. Age 18 or older, while supplies last, and meet basic health requirements. 
MainePhone coaching: Resident of Maine, any age (youths under age 18 directed to specific "My Life, My Quit" program), planning to quit or recently quit, Tobacco or e-cigarette/vape product user, any type of insurance or uninsured.YES to NRT; Age 18+; Uninsured, all insurance types including Medicaid; Pregnancy w/approval from provider; If no medical use exclusion; e-cigarette/vape product users. Combination Therapy available. NO to NRT: Under age 18; medical use exclusions w/out provider permission.YES to Combination NRT: Age 18+; Uninsured, all insurance types including Medicaid; Pregnancy w/approval from provider; If no medical use exclusion; e-cigarette/vape product users.
MichiganMedicaid, Medicare, Uninsured, County Health Plans, Veterans, American Indian, Prenatal, Cancer Patients, Behavioral Health DiagnosisNRT is also available to Michigan residents who are 18 and over and either uninsured, veterans, or cancer patients. American Indians enrolling in the American Indian program also receive free NRT. Prenatal enrollees can obtain NRT through the Quitline with authorization from their physician. 
MinnesotaUninsured or underinsured (no coverage for telephone counseling and/or NRT through health plan).4 weeks of NRT through Quit Partner for uninsured and underinsured (with no coverage for telephone counseling and/or NRT through health plan) age 18 or older with no medical contraindications. 2-week starter kits available to all people who live in Minnesota age 18 or older. 
MissouriAll tobacco users ages 13 and up eligible for multiple calls, except commercially insured tobacco users are redirected to Web-only coaching services.All tobacco users ages 18 and up can receive a 4-week starter pack of OTC NRT (as appropriate and while funding lasts). 
Mississippi18 or olderResident of state, 18 years or older, enrollment in counseling, medically stable. 
MontanaMontana residentMontana resident 
North CarolinaAny North Carolina resident. NC resident,18 years of age and older, and enrolledNC resident,18 years of age and older, and enrolled Also not pregnant or breastfeeding
North DakotaPerson must be a ND resident or spend at least half their time in ND.8 week supply available to any North Dakota resident (18 and older) who enrolls in counseling and is uninsured or underinsured.8 week supply of combination therapy available for those enrolled in phone counseling actively working through and NDQuits counselor
Nebraska Nebraska Resident, no minimum age. Participants 18 years and younger must have their guardian's consent which can be given during the enrollment process. Offered to any Nebraskan adult who completes their first counseling session. The Quitline may request the caller's doctor to sign off on the medications if the caller has other conditions that could be affected by the medications.Offered to any Nebraskan adult who completes their first counseling session. The Quitline may request the participant's prescriber to sign off on the medications if the participant has other conditions that could be affected by the medications.
New HampshireAge 13+ through My Life My Quit Private health plan may receive 1 counseling call. Public health plan may received 5 or more counseling calls. Pregnant women receive 9 counseling calls. Those having one or more mental health conditions or substance use disorder receive 12 calls. Upon provider recommendation and prescription, under 18 may receive nicotine replacement therapy (NRT) products. Upon provider recommendation and prescription, pregnant and postpartum women may receive NRT. 
New JerseyResident of NJ, Age 13+Age 18+; NJ resident; 10cig/day or more; Plan to quit within 30 days or recently quit smoker currently using NRT for up to 30 days or recently quit smokers up to 2 weeks and not using NRT; No contraindications ; Agree to quit date callback-while supplies last. 
New MexicoServices available to youth (age 13 and older) adult tobacco users, family and friends of tobacco users and health care providers. Must be ready to quit in the next 30 days. Must be age 18 or older, ready to quit within 30 days, participating in counseling and have no contraindications for nicotine replacement therapy. 
NevadaNevada resident, 13 years or older, both English or Spanish speakersNV resident, 18 years of age, not pregnant Insurance coverage determines duration and availability of medications 
New YorkNYS resident that reports nicotine dependence (commercial tobacco and ENDS).Age 18+; NYS resident; Commercial cigarettes and/or ENDS user; no contraindicationsParticipant reports moderate and heavy commercial tobacco and/or ENDS use.
OhioAny Ohio resident For NRT- Caller must be willing to enroll in the quitline counseling program and make a quit attempt in the next 30 days; must be 18 years of age or older; must not be pregnant; must not have medical contraindications such as cardiovascular disease, etc.; 
OklahomaAge; readinessInsured participants are eligible for the single call program and get 2 weeks of patches, gum or lozenge. Uninsured participants are eligible for enrollment in the intensive, proactive program and can receive up to 8 weeks of combination therapy free patches, gum or lozenge. 
OregonMultiple calls only: Uninsured; Insured (Medicaid - Oregon Health Plan "Open Card"); Pregnant or 6 months postpartum; AI/AN, Youth 13-17 years of age Single call only: Insured (private and public insurance not listed above)Age 18+, no medical contraindications 
PennsylvaniaReadiness; Age (14 years and older); Resident of PennsylvaniaAge (18 years and older); complete medical screening questions (revised in 2022) 
Puerto RicoResident of state (Puerto Rico) 18 years and older  
Rhode IslandResident of stateResident of state, Age 18+, No medical conditions preventing use 
South CarolinaSingle-call intervention offered to all enrollees regardless of insurance status. Multi-Call (C-5):13 yrs+, Uninsured, Medicare, and Medicaid. Behavioral Health: 7 calls (C-7). Pregnant/Postpartum:10 calls (C-10). Consent required for services and call backs.Registered and uninsured, underinsured, Medicare, Medicaid receive free NRT ranging from 2-week starter kit to 12-weeks of combo NRT products. Pregnant/breastfeeding or under 18 yrs not eligible for medication. 
South DakotaMust be a South Dakota resident (have a South Dakota address and phone number); Must be a current tobacco user (including e-cigarette users) ready to quit, or have quit within the past 30 days.Must be a South Dakota resident (have a South Dakota address and phone number); Must be a current tobacco user (including e-cigarette users) ready to quit, or have quit within the past 30 days. Must enroll and participate in counseling to receive free medications through the phone service. 
TennesseeTennessee residents 13 and over with a willingness to quit within 30 days.Participate in counseling and have no medical contraindications. 
Texas13 years of age or older; Texas resident; Readiness to quitParticipants, a minimum of 18 years, who: self identify as: pregnant, diagnosed with a mental health disorder, diagnosed with a chronic tobacco-related health condition, are uninsured, referred from a health care provider or a resident of a county served by a DSHS-funded tobacco control coalition 
UtahState resident wanting to quit up to 12 weeks of patch, gum, lozenge or patch + gum available to those 18 and older who are enrolled in counseling services. -NRT is also available through many health plans. Web participants can receive 4 weeks of NRT. Any participants with no contraindication can receive 2 weeks NRT 
Virginia13 and over 18 and over 
VermontAge; ReadinessAll Vermont smokers over the age of 18 
WashingtonWashington State resident Ready to quit within 30 days or already quit Uninsured or underinsured (no telephone counseling benefit)Age 18+ Must be enrolled in counseling No medical contraindications Not pregnant 
Wisconsin13 years and older18 years and older, without medical exclusions; 2-week starter kit of patch, gum or lozengeEnrollment in American Indian program
West Virginia West Virginia ResidentWest Virginia Resident 
WyomingWyoming resident and 12 or older.Wyoming resident and 18 or older. 
Quitlines (Can)CounselingMedicationTherapy
AlbertaAvailable free of charge to all Albertans  
British ColumbiaAll British Columbia residents.Tobacco cessation medications are available outside of the quitline. Yearly, BC smokers have access to 12 weeks of free nicotine patch, gum, or lozenge, if they qualify under Pharmacare. They also have access to subsidized Champix or Zyban. Go to a local pharmacist for free nicotine products. 
Manitoba   
New BrunswickNone (other than must be from province where quitline is funded).n/a 
Newfoundland and LabradorMust be a resident of the province of Newfoundland and Labrador.This quitline does not provide medications. 
Nova ScotiaServices are available to anyone who lives in Nova Scotia who is interested in quitting or decreasing their tobacco use. Services are also available to "concerned others" who are concerned about a loved one's tobacco use.  
Northwest TerritoriesAll residents of the NWT  
Nunavut   
OntarioNone, other than must be a resident of Ontario. n/a 
Prince Edward IslandWhy you should call? * you want to quit * you're thinking about quitting * you've quit and you need support * you've quit for a while but now you're smoking again * you don't want to quit * you want to help someone you know quit * you think you should quit sometime, but you're not ready now   
QuebecNo criteria to receive counselling. Proactive calls offered,. Up to 3 attempts completed to reach on each proactive callPeople are allowed to 1 treatment a year(12 weeks). % of Reimbursement available They can combine many NRT such as gum and patches. 
SaskatchewanA Saskatchewan resident.A Saskatchewan resident that registers for a Smokers' Helpline profile. 
YukonNone, other than must be from Yukon.Callers can be referred to local programming for free NRTs and personalized quit coaching (by phone, text or in-person).