New Hampshire
Quitline Profile
United States
Quitline: New Hampshire
Began Operations: July 2005
Standard Hours of Operation
Monday:
07:00 AM - 01:00 AM
Tuesday:
07:00 AM - 01:00 AM
Wednesday:
07:00 AM - 01:00 AM
Thursday:
07:00 AM - 01:00 AM
Friday:
07:00 AM - 01:00 AM
Saturday:
07:00 AM - 01:00 AM
Sunday:
07:00 AM - 01:00 AM
Closed on:
New Year's, Labor Day, Thanksgiving and Christmas.
Telephone Numbers
Line
Phone Number
Language/Subject
1
1-800-784-8669
English
2
1-800-833-5256
Spanish
3
1-800-943-8284
English quit tips
4
1-800-943-8284
Spanish quit tips
5
1-800-833-1477
TTY
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: At&T Language Line services with translation in over 140 languages.
Deaf/Hard of hearing: Direct TTY machine
 
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
Text Msg to cell phone (two-way)
Text Msg to cell phone (one-way)
Length of standard first session: 20 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
Additional Info:
QuitNow-NH offers My Life My Quit, for 13-17 year olds interested in any type of tobacco cessation, including vaping.

QuitNow-NH offers specialty counseling for pregnant and postpartum women with a 9-call protocol: 5 calls during pregnancy and 4 additional calls after delivery..

QuitNow-NH offers those with one or more mental health conditions or substance use disorder additional counseling calls beyond the standard 5 calls and 12 weeks of nicotine replacement therapy products.
To receive counseling:
Age 13+ through My Life My Quit Private health plan may receive 1 counseling call. Public health plan may received 5 or more counseling calls. Pregnant women receive 9 counseling calls. Those having one or more mental health conditions or substance use disorder receive 12 calls.
To receive medication:
Upon provider recommendation and prescription, under 18 may receive nicotine replacement therapy (NRT) products. Upon provider recommendation and prescription, pregnant and postpartum women may receive NRT.
Additional Info:
Our youth tobacco treatment counselors are specially trained in youth development and how nicotine affects developing brains.
Our behavioral health tobacco treatment counselors are specially trained in nicotine's effects on the brain and drug interactions.

Veterans are eligible for 12 counseling calls and 12 weeks of NRT.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indiciate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 72 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Teresa Brown
NH Tobacco Prevention and Cessation Program
(603) 271-8949
teresa.brown@dhhs.nh.gov
Other information:
Additional Info:
NH will be eliminating paper fax referrals by December 2020. A statewide communication plan will be deployed during 2020 that promotes Provider Web Referral and e-Referral.
Smoke-Free Laws
Workplaces: No
Bars: Yes
Restaurants Yes
Additional Info:
"Workplace'' means an enclosed place at which 4 or more individuals perform any type of a service for consideration of payment under any type or term of employment relationship with, but not limited to, a sole proprietorship, corporation, partnership, company, individual, governing body, government agency, private voluntary agency, and any public nonprofit agency. This definition also includes any enclosed place where 4 or more individuals perform services in a volunteer capacity.
Tobacco Tax Rates
Current cigarette tax rate: $1.78
Effective date: July 1, 2009
Amount of last increase: $0.10
Quitline Engagement (Source: NAQC Annual Survey - 2022)
Number of direct calls to the quitline: 2,391
Number of tobacco users receiving services: 630
Number of tobacco users registering for Web-based services: 498
Number of tobacco users referred to the quitline: 1,047
Quitline Investment and Impact (Source: NAQC Annual Survey - 2022)
Amount per smoker spent on services and medications: $1.61
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.51 %
NAQC standard quit rate: 24.70 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: NH Department of Health and Human Services, Division of Public Health Services, Tobacco Prevention and Cessation Program
Operator of counseling services: National Jewish Health
Funding source(s): CDC/OSH and State Funds
Profile last updated on March 21, 2024