Michigan
Quitline Profile
United States
Quitline: Michigan Tobacco Quitlink
Began Operations: October 2003
Website:
https://michigan.quitlogix.org/
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Closed on Thanksgiving and Christmas, early closure on additional holidays
Telephone Numbers
Line
Phone Number
Language/Subject
1
1-800-784-8669
English/Spanish
2
1-800-480-7848
English/Spanish
3
1-877-777-6534
TTY
4
1-855-335-3569
Spanish
Supported Languages
Counseling offered in: English, Arabic, and Spanish.
Third-party counseling: Japanese, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, Polish—Language Line Services.
Deaf/Hard of hearing: Direct TTY machine
ENROLL IN ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
Text Msg to cell phone (two-way)
Text Msg to cell phone (one-way)
Length of standard first session: 20 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Medicaid, Medicare, Uninsured, County Health Plans, Veterans, American Indian, Prenatal, Cancer Patients, Behavioral Health Diagnosis
To receive medication:
NRT is also available to Michigan residents who are 18 and over and either uninsured, veterans, or cancer patients. American Indians enrolling in the American Indian program also receive free NRT. Prenatal enrollees can obtain NRT through the Quitline with authorization from their physician.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Fax or electronic referral program:
Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indiciate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:
Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Karen S. Brown
Michigan Department of Health and Human Services
(517) 335-8803
brownk34@michigan.gov
Other information:
Fax referral forms and instructions can be viewed and printed at www.michigan.gov/tobacco
Smoke-Free Laws
Workplaces: Yes
Bars: No
Restaurants No
Tobacco Tax Rates
Current cigarette tax rate: $2.00
Effective date: July 1, 2004
Amount of last increase: $0.75
Callers
(Source: NAQC Annual Survey - 2021)
Number of direct calls to the quitline: 6,692
Number of tobacco users receiving services: 2,905
Number of tobacco users registering for Web-based services: 2,931
Number of tobacco users referred to the quitline: 1,720
Calculations
(Source: NAQC Annual Survey - 2021)
Amount per smoker spent on services and medications: Not available
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.21 %
NAQC standard quit rate: 30.50 %
NOTE: Additional quitline data is available online at
www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Michigan Department of Health and Human Services
Operator of counseling services: National Jewish Health
Funding source(s): State/Provincial government, Tobacco tax revenues, Federal government, Medicaid managed care organizations.
