Indiana
Quitline Profile
United States
Quitline: Indiana
Began Operations: March 2006
Website:
http://www.quitnowindiana.com
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Independence Day, Thanksgiving and Christmas
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT-NOW
English
2
1-855-DÉJELO-YA
Spanish
3
1-800-483-3114
Fax
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: AT&T Interpretive services for all other languages.
Deaf/Hard of hearing: TTY relay CA Communication Assistant
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 15 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Indiana residents ages 13 and up who are ready to quit in 30 days
To receive medication:
Indiana residents ages 18 and up. NRT varies by availability and program.
To receive combination therapy:
Indiana residents ages 18 and up. NRT varies by availability and program.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Additional Info:
Quit Now Indiana offers tailored programs for youth, pregnancy, behavioral health, and Hoosiers who use menthol products. Pregnancy, behavioral health, and menthol enhancement programs feature additional weeks of combo nicotine replacement medications, tailored resources, and additional coaching sessions. The 6-step online program for youth is delivered via interactive online dashboard.
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:
Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indiciate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:
Within 72 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Holly Simpson
Tobacco Prevention and Cessation,IN Dept of Health
(317) 509-9676
hosimpson@health.in.gov
Other information:
Referral info is available at https://www.quitnowindiana.com/refer
Smoke-Free Laws
Workplaces: Yes
Bars: No
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $0.995
Effective date: July 1, 2007
Amount of last increase: $0.44
Quitline Engagement
(Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 19,267
Number of tobacco users receiving services: 8,608
Number of tobacco users registering for Web-based services: 4,616
Number of tobacco users referred to the quitline: 11,938
Quitline Investment and Impact
(Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $2.06
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 1.17 %
NAQC standard quit rate: 37.40 %
NOTE: Additional quitline data is available online at
www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Indiana Department of Health, Tobacco Prevention and Cessation
Operator of counseling services: RVO Health
Funding source(s): State Government CDC Grant - NSBTC ITPC Trust Fund Medicaid
Electronic Medical Records:
