Louisiana
Quitline Profile
United States
Quitline: Louisiana Tobacco Quitline
Began Operations: September 2000
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Quitline is closed on Thanksgiving, Christmas and Independence Day
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT NOW
English/Spanish
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: Counseling offered in over 170 languages via Language Line translation services
Deaf/Hard of hearing: Direct TTY machine
 
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
To receive counseling, the caller should be 13 years or older; and indiciate a readiness to quit within 30 days
To receive medication:
To receive tobacco cessation medications, the caller should be 18 years or older, and should have no other contraindications to the medications. FDA approved tobacco cessation medications are available via Louisiana Tobacco Quitline.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Additional Info:
We will be adding the Behavioral Health program to our quiltine services. It will be implemented on April 14, 2023.
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Connect2Quit LA Program
LDH- Louisiana Tobacco Control Program
(225) 342-7872
alissa.jordan@la.gov
Other information:
Health care providers can receive online training in Connect2Quit LA Program at wellaheadla.com.
Smoke-Free Laws
Workplaces: Yes
Bars: No
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $1.08
Effective date: July 1, 2015
Amount of last increase: $0.22
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 7,232
Number of tobacco users receiving services: 2,578
Number of tobacco users registering for Web-based services: 1,061
Number of tobacco users referred to the quitline: 666
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $1.30
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.47 %
NAQC standard quit rate: 34.20 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Louisiana Department of Health - Tobacco Prevention and Control Program and Louisiana Public Health Institute (Campaign for Tobacco Free Living)
Operator of counseling services: RVO Health
Funding source(s): CDC, MSA funds and State/Provincial government
Electronic Medical Records:
Profile last updated on August 22, 2024