Alabama
Quitline Profile
United States
Quitline: Alabama
Began Operations: April 2005
Website: http://www.quitnowalabama.com
Standard Hours of Operation
Monday:
06:00 AM - 12:00 AM
Tuesday:
06:00 AM - 12:00 AM
Wednesday:
06:00 AM - 12:00 AM
Thursday:
06:00 AM - 12:00 AM
Friday:
06:00 AM - 12:00 AM
Saturday:
06:00 AM - 12:00 AM
Sunday:
06:00 AM - 12:00 AM
Closed on:
Thanksgiving and Christmas
Telephone Numbers
Line
Phone Number
Language/Subject
1
800-784-8669
English/Spanish
2
888-229-2182
TTY
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: Over 100 languages.
Deaf/Hard of hearing: 
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 15 min
Length of standard follow-up session: 10 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Must be an Alabama resident
To receive medication:
Must be an Alabama resident over 18 years old and meet medical/physical criteria; if under 18 or pregnant, physician approval required. All callers requesting NRT must agree to coaching. Medicaid and Plan First recipients must use their plan's pharmaceutical benefits.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 24 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
fax referral program
Tracie Cole
(334) 206-6432
tracie.cole@adph.state.al.us
Other information:
Smoke-Free Laws
Workplaces: No
Bars: No
Restaurants No
Tobacco Tax Rates
Current cigarette tax rate: $0.675
Effective date: May 18, 2004
Amount of last increase: $0.25
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 12,868
Number of tobacco users receiving services: 2,239
Number of tobacco users registering for Web-based services: 366
Number of tobacco users referred to the quitline: 1,690
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $1.38
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 3.80 %
NAQC standard quit rate: 33.50 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: CDC, Alabama Department of Public Health
Operator of counseling services: Information & Quality Healthcare
Funding source(s): CDC, Alabama Department of Public Health
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Alaska
Quitline Profile
United States
Quitline: Alaska's Tobacco Quitline
Began Operations: January 2002
Website: https://alaskaquitline.com/
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
holidays
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT-NOW
English
2
(888) 842-QUIT
English
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: Mandarin, Cantonese, Korean, Vietnamese, French, Russian, translation services are available in 148 languages
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 40 min
Length of standard follow-up session: 45 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
All Alaskan adults (18+) are eligible to receive free phone, web, and text based counseling. Alaskan's can call the quitline as often as they like and are eligible to receive 4 pro-active support calls from a quit coach.
To receive medication:
All Alaskan adults (18+) who enroll in the multi-call counseling program are eligible to receive free combination therapy (patch and gum or lozenge). Participants are eligible to receive 4 weeks of patch and 2 weeks of gum or lozenge with one enrollment every 6 months (or 2 times per year).
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Christy Knight
State of Alaska Tobacco Prevention and Control Pro
(907) 269-0465
christy.knight@alaska.gov
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $2.00
Effective date: July 1, 2007
Amount of last increase: $0.20
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 3,137
Number of tobacco users receiving services: 1,371
Number of tobacco users registering for Web-based services: 809
Number of tobacco users referred to the quitline: 501
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $7.35
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 1.68 %
NAQC standard quit rate: Not available
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Alaska Department of Health and Social Services
Operator of counseling services: RVO Health
Funding source(s): CDC-NTCP Core Funding and State General Funds
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Arizona
Quitline Profile
United States
Quitline: Arizona Smokers' Helpline (ASHLine)
Began Operations: March 1995
Website: http://www.ashline.org/
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Thanksgiving Day and Christmas Day - closed. Memorial Day, Independence Day, Labor Day, the day after Thanksgiving, and Christmas Eve, close at 5:30PM and open at 5:00AM MT the following day to support Arizona residents.
Telephone Numbers
Line
Phone Number
Language/Subject
1
800-55-66-222
English/Spanish
2
(800) QUIT-NOW
English
3
(855) DEJELO-YA
Spanish
4
711
TTY
Supported Languages
Counseling offered in: Our self-guided online support, text, email and printed education materials are available in English and Spanish. For all other languages, QuitLogix uses LanguageLine.
Third-party counseling: N/A
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 20 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Open to all Arizona residents regardless of insurance status.
To receive medication:
Program participants who are Arizona Residents 18 years or older and medically eligible. Medical consent is required for pregnant participants and participants with medical contraindications. Youth are not able to receive medication.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Additional Info:
AICTP is also available and was developed to meet the specific needs of American Indians who are quitting commercial tobacco.
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 24 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Emily Carlson, Office Chief
Arizona Department of Health Services
emily.carlson@azdhs.gov
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $2.00
Effective date: December 8, 2006
Amount of last increase: $0.82
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 5,755
Number of tobacco users receiving services: 1,468
Number of tobacco users registering for Web-based services: 1,576
Number of tobacco users referred to the quitline: 1,219
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: Not available
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.23 %
NAQC standard quit rate: Not available
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Arizona Department of Health Services Bureau of Tobacco and Chronic Disease and Health Promotion, Centers for Disease Control and Prevention
Operator of counseling services: National Jewish Health
Funding source(s): State/provincial government, Federal government, tobacco tax revenues.
Electronic Medical Records:
Profile last updated on September 25, 2024
Profile managers, click here to edit your profile.
Arkansas
Quitline Profile
United States
Quitline: Be Well Arkansas
Began Operations: January 2003
Website: http://www.bewellarkansas.org
Standard Hours of Operation
Monday:
08:00 AM - 04:00 PM
Tuesday:
08:00 AM - 04:00 PM
Wednesday:
08:00 AM - 04:00 PM
Thursday:
08:00 AM - 04:00 PM
Friday:
08:00 AM - 04:00 PM
Saturday:
Closed
Sunday:
Closed
Closed on:
All State of Arkansas holidays
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT--NOW
English/Spanish
2
(800) 590-8026
Spanish
3
(833) 283-WELL
English/Spanish
Supported Languages
Counseling offered in: English and Spanish.
Third-party counseling: English, Spanish, AT&T Interpretive Services for all other languages
Deaf/Hard of hearing: 
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 15 min
Length of standard follow-up session: 20 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
All tobacco users 13 and older
To receive medication:
Tobacco users who are over the age of 18 AND weigh more than 100 lbs. Callers must complete their first counseling session to receive their NRT.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Additional Info:
Be Well Arkansas now also has a menthol protocol in which menthol smokers may receive 2 more weeks of NRT and 2 additional counseling sessions.
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Joy Gray
Arkansas Department of Health
(501) 661-2042
lana.gray@arkansas.gov
Other information:
Smoke-Free Laws
Workplaces: No
Bars: No
Restaurants No
Tobacco Tax Rates
Current cigarette tax rate: $1.15
Effective date: March 1, 2009
Amount of last increase: $0.56
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 6,857
Number of tobacco users receiving services: 2,795
Number of tobacco users registering for Web-based services: 0
Number of tobacco users referred to the quitline: 3,654
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $2.89
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.73 %
NAQC standard quit rate: 35.80 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Arkansas Department of Health.
Operator of counseling services: Be Well Arkansas
Funding source(s): Master Settlement Agreement (MSA).
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
California
Quitline Profile
United States
Quitline: Kick It California
Began Operations: August 1992
Website: https://kickitca.org
Standard Hours of Operation
Monday:
07:00 AM - 09:00 PM
Tuesday:
07:00 AM - 09:00 PM
Wednesday:
07:00 AM - 09:00 PM
Thursday:
07:00 AM - 09:00 PM
Friday:
07:00 AM - 09:00 PM
Saturday:
09:00 AM - 05:00 PM
Sunday:
Closed
Closed on:
New Year's Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) 300-8086
English
2
(800) 600-8191
Spanish
3
(800) 556-5564
Korean
4
(800) 778-8440
Vietnamese
5
(800) 838-8917
Cantonese
6
(800) 838-8917
Mandarin
Supported Languages
Counseling offered in: English, Spanish, Mandarin, Cantonese, Korean, Vietnamese
Third-party counseling: 
Deaf/Hard of hearing: TTY relay CA Communication Assistant
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 10 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
Additional Info:
- Text programs: For English, text “Quit Smoking” or “Quit Vaping to 66819”. For Spanish, text “Dejar De Fumar” or “No Vapear” to 66819
- Mobile App (iOS & Android) Kick It: Quit Smoking | Vaping: https://kickitca.org/app
- Quit Vids: self-help videos on important quit smoking topics
o English: https://www.youtube.com/playlist?list=PLSKNU5TOmoRe-C24ARQt6A0lHRJxIVSW5
o Spanish: https://www.youtube.com/playlist?list=PLSKNU5TOmoReFJZ3FdnY7Bru2Jrp5NHKV
To receive counseling:
All tobacco users in California, ages 13 and above, are eligible to receive free telephone coaching to help them quit.
To receive medication:
A 2-week supply of nicotine patches is available for eligible parents of children aged 0-5, pregnant women with doctor approval, and callers to the nationwide Asian Smokers' Quitline.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 72 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Carrie Kirby
Kick It California
(858) 300-1054
ckirby@health.ucsd.edu
Other information:
Health care and other providers may refer patients directly @ https://kickitca.org/patient-referral
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $2.87
Effective date: January 1, 1999
Amount of last increase: $2.00
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 67,544
Number of tobacco users receiving services: 13,823
Number of tobacco users registering for Web-based services: 7,555
Number of tobacco users referred to the quitline: 34,453
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $3.20
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.53 %
NAQC standard quit rate: Not available
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: California Department of Public Health, First 5 California, and Centers for Disease Control and Prevention (CDC)
Operator of counseling services: University of California, San Diego
Funding source(s): Tobacco tax revenues, federal funds (CDC)
Electronic Medical Records:
Profile last updated on February 4, 2025
Profile managers, click here to edit your profile.
Colorado
Quitline Profile
United States
Quitline: Colorado QuitLine
Began Operations: October 2001
Website: http://www.quityourwayco.org
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Thanksgiving, Christmas, (early closure at 4:30 p.m.on Memorial, Independence, Labor Day and Christmas Eve)
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) 784-8669
English
2
(855) 335-3569
Spanish
3
(800) 659-2656
Deaf/Hard of hearing
4
(800) 652-3455
English/Spanish
Supported Languages
Counseling offered in: English, Spanish, Arabic, and interpretive services with translation in over 170 languages
Third-party counseling: Mandarin, Cantonese, Korean, Vietnamese
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 15 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
12 years of age or older; Colorado residency
To receive medication:
Enroll in the QuitLine phone or online program, must be 18 years of age or older, and medically eligible.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Additional Info:
Eight additional weeks of NRT offered to users of menthol products.

Financial incentives ($10/$15/$25) offered to users of menthols products and Medicaid members for completing the first three coaching calls.
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Keith Cooper
Colorado Department of Public Health & Environment
keith.cooper@state.co.us
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $2.24
Effective date: January 1, 2021
Amount of last increase: $0.30
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 20,311
Number of tobacco users receiving services: 13,324
Number of tobacco users registering for Web-based services: 13,716
Number of tobacco users referred to the quitline: 4,697
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $6.85
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 3.00 %
NAQC standard quit rate: 38.30 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Colorado Department of Public Health & Environment
Operator of counseling services: National Jewish Health
Funding source(s): State/Provincial government, Tobacco tax revenues
Electronic Medical Records:
Profile last updated on March 11, 2025
Profile managers, click here to edit your profile.
Connecticut
Quitline Profile
United States
Quitline: Connecticut Quitline
Began Operations: November 2005
Website: http://www.ct.gov/dph/tobacco
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Independence Day, Thanksgiving, Christmas
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT-NOW
English
2
(855) DEJELO YA
Spanish
5
(800) 483-3114
Fax
6
(877) 777-6534
Deaf/Hard of hearing
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: English, Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, AT&T services with translation in over 140 languages
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 15 min
Length of standard follow-up session: 10 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
CT resident, 13 years old and older
To receive medication:
CT resident enrolled in multi-call counseling program or web-only program. 18 years old and older
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Seth Baker
CT Department of Public Health
(860) 509-7758
seth.baker@ct.gov
Other information:
Smoke-Free Laws
Workplaces: No
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $4.35
Effective date: October 1, 2009
Amount of last increase: $0.45
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 4,467
Number of tobacco users receiving services: 1,542
Number of tobacco users registering for Web-based services: 677
Number of tobacco users referred to the quitline: 161
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $1.05
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.61 %
NAQC standard quit rate: Not available
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Connecticut Department of Public Health
Operator of counseling services: National Jewish Health
Funding source(s): Federal and Trust Fund funding
Electronic Medical Records:
Profile last updated on December 24, 2024
Profile managers, click here to edit your profile.
Delaware
Quitline Profile
United States
Quitline: Delaware Quitline
Began Operations: February 2001
Website: http://dhss.delaware.gov/dph/dpc/quitline.html
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 12:00 AM
Closed on:
Independence Day, Thanksgiving, Christmas, Christmas Eve after 3pm, New Year's Eve after 6 pm
Telephone Numbers
Line
Phone Number
Language/Subject
1
(866) 409-1858
English
2
(866) 409-1858
Spanish
3
(788) 709-5783
TTY
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: AT&T language line services with translation in over 140 languages
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 0 min
Length of standard follow-up session: 0 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Residency; Age; Readiness
To receive medication:
Participation in Counseling Program; Income; DE residents 18 years old and older; Medical screening with prescription required for Rx medications.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $2.10
Effective date: August 1, 2009
Amount of last increase: $0.50
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 5,484
Number of tobacco users receiving services: 1,619
Number of tobacco users registering for Web-based services: 658
Number of tobacco users referred to the quitline: 1,132
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $11.04
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 1.75 %
NAQC standard quit rate: 31.40 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: State Department of Health and Social Services, Division of Public Health
Operator of counseling services: RVO Health
Funding source(s): State/Provincial government, MSA funds
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Florida
Quitline Profile
United States
Quitline: Florida Quitline
Began Operations: December 2001
Website: http://www.tobaccofreeflorida.com
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Thanksgiving, Christmas Eve (half day) & Christmas Day, 4th of July, New Years Eve (half day)
Telephone Numbers
Line
Phone Number
Language/Subject
1
(877) 822-6669
English
2
(866)-228-4327
Deaf/Hard of hearing
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: All other languages.
Deaf/Hard of hearing: TTY relay CA Communication Assistant
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 20 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Must be 11 years or older and Florida resident.
To receive medication:
Must be 18 years or older and pass a medical screening.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Calvin Glidewell
Florida Department of Health, Tobacco Free Florida
(850) 558-9545
calvin.glidewell@flhealth.gov
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: No
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $1.339
Effective date: July 1, 2009
Amount of last increase: $1.00
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 60,799
Number of tobacco users receiving services: 33,268
Number of tobacco users registering for Web-based services: 31,363
Number of tobacco users referred to the quitline: 15,659
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: Not available
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 1.93 %
NAQC standard quit rate: 37.80 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Florida Department of Health, Bureau of Tobacco Free Florida
Operator of counseling services: RVO Health
Funding source(s): State/Provincial government, Federal government
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Georgia
Quitline Profile
United States
Quitline: Georgia Tobacco Quit Line
Began Operations: November 2001
Website: https://dph.georgia.gov/ready-quit
Standard Hours of Operation
Monday:
08:00 AM - 08:00 AM
Tuesday:
08:00 AM - 08:00 AM
Wednesday:
08:00 AM - 08:00 AM
Thursday:
08:00 AM - 08:00 AM
Friday:
08:00 AM - 08:00 AM
Saturday:
08:00 AM - 08:00 AM
Sunday:
08:00 AM - 08:00 AM
Closed on:
Independence Day,Thanksgiving, Christmas
Telephone Numbers
Line
Phone Number
Language/Subject
1
877-270-STOP (7867)
English
2
877-2NO-FUME (3863)
Spanish
3
877-777-6534
Deaf/Hard of hearing
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: Over 140 languages as offered by AT&T Translation Services
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 0 min
Length of standard follow-up session: 0 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
GA Resident, 13 years and up
To receive medication:
Must be 18 years old, meet basic health requirements, and be ready to quit within the next 30 days.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Colleen Commons
GA Department of Public Health
(404) 376-6378
colleen.commons@dph.ga.gov
Other information:
Georgia's healthcare provider training with free CMEs available at http://gatobaccointervention.org/
Smoke-Free Laws
Workplaces: No
Bars: No
Restaurants No
Tobacco Tax Rates
Current cigarette tax rate: $0.37
Effective date: July 1, 2003
Amount of last increase: $0.25
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 13,550
Number of tobacco users receiving services: 6,825
Number of tobacco users registering for Web-based services: 1,656
Number of tobacco users referred to the quitline: 2,069
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $1.26
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.75 %
NAQC standard quit rate: Not available
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Georgia Department of Human Resources, Division of Public Health
Operator of counseling services: RVO Health
Funding source(s): Master Tobacco Settlement
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Guam
Quitline Profile
United States
Quitline: Guam
Began Operations: July 2010
Website: http://www.livehealthy.guam.gov
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
July 4; Thanksgiving; Christmas; New Years Day. Recorded messages and voicemail available 24/7.
Telephone Numbers
Line
Phone Number
Language/Subject
1
1-800-784-8669
English
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: 
Deaf/Hard of hearing: TTY relay CA Communication Assistant
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 20 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Resident of Guam. Aged 11 years and older. Are ready to quit within the next 30 days.
To receive medication:
Resident of Guam. Aged 18 years and older. Are ready to quit within the next 30 days.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Alere Wellbeing, Inc.
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $4.00
Effective date: April 6, 2010
Amount of last increase: $1.00
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 291
Number of tobacco users receiving services: 131
Number of tobacco users registering for Web-based services: 4
Number of tobacco users referred to the quitline: 115
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $1.47
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.66 %
NAQC standard quit rate: Not available
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Center for Disease Control and Prevention
Operator of counseling services: RVO Health
Funding source(s): CDC Grants
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Hawaii
Quitline Profile
United States
Quitline: Hawaii Tobacco Quitline
Began Operations: July 2005
Website: http://hawaiiquitline.org
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Independence Day, Thanksgiving, Christmas
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT-NOW
English
2
(877) 777-6534
TTY
3
(855) DEJELO-YA
Spanish
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: Mandarin, Cantonese, Korean, Vietnamese, French, Russian, Interpreter Services with translation in over 140 languages
Deaf/Hard of hearing: 
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 0 min
Length of standard follow-up session: 0 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Age (18 or older); readiness to quit
To receive medication:
Multiple Call Program. Insured & Medicare are eligible for 2 wks of free patches, gum, or lozenges. Medicaid 4 wks of free patches, gum, or lozenges. Uninsured up to 8 wks of free patches, gum, or lozenges. Stand-alone web program 2 wks of patch, gum, or lozenges. Combination Therapy available
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $3.20
Effective date: July 1, 2010
Amount of last increase: $0.20
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 3,188
Number of tobacco users receiving services: 1,377
Number of tobacco users registering for Web-based services: 1,663
Number of tobacco users referred to the quitline: 33
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $5.14
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 1.29 %
NAQC standard quit rate: 37.70 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Hawaii Tobacco Prevention and Control Trust Fund
Operator of counseling services: National Jewish Health
Funding source(s): MSA funds
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Idaho
Quitline Profile
United States
Quitline: Idaho QuitLine
Began Operations: March 2005
Website: https://projectfilter.org/
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Thanksgiving, Christmas, Shortened hours on Memorial Day, 4th of July, Labor Day, day after Thanksgiving, and Christmas eve
Telephone Numbers
Line
Phone Number
Language/Subject
1
1 (800) QUIT-NOW
English
2
1 (855) DEJELO-YA
Spanish
3
1 (855) 5AI-QUIT
English
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: English, Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, +200 other languages
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 20 min
Length of standard follow-up session: 20 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Resident of Idaho, 13 years of age or older
To receive medication:
Resident of Idaho and 18 years of age or older, pregnant and/or breastfeeding participants must receive physician consent
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 24 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Project Filter
projectfilter@dhw.idaho.gov
Other information:
Smoke-Free Laws
Workplaces: No
Bars: No
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $0.57
Effective date: June 1, 2003
Amount of last increase: $0.29
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 3,913
Number of tobacco users receiving services: 2,150
Number of tobacco users registering for Web-based services: 1,998
Number of tobacco users referred to the quitline: 384
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $3.40
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 1.34 %
NAQC standard quit rate: 33.30 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Idaho Department of Health and Welfare Tobacco Prevention and Control Program
Operator of counseling services: National Jewish Health
Funding source(s): Federal government (CDC); MSA funding
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Illinois
Quitline Profile
United States
Quitline: Illinois Tobacco Quitline
Began Operations: October 2000
Website: http://www.quityes.org/
Standard Hours of Operation
Monday:
07:00 AM - 09:00 PM
Tuesday:
07:00 AM - 09:00 PM
Wednesday:
07:00 AM - 09:00 PM
Thursday:
07:00 AM - 09:00 PM
Friday:
07:00 AM - 09:00 PM
Saturday:
09:00 AM - 05:00 PM
Sunday:
09:00 AM - 09:00 AM
Closed on:
New Year, Memorial Day, Thanksgiving Day, and Christmas
Telephone Numbers
Line
Phone Number
Language/Subject
1
(866) 784-8937
English
2
(866) 784-8937
Spanish
3
(800) 501-1068
TTY
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: Mandarin, Cantonese, Korean, Vietnamese, French, Russian, Polish, and over 250 languages
Deaf/Hard of hearing: Direct TTY machine
 
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
Additional Info:
Motivational texts available to enrolled callers.
Reminder texts for scheduled proactive calls available to enrolled callers.
NRT available to eligible enrolled callers; up to 8 weeks of product twice per year.
To receive counseling:
All Illinois residents 13 years of age and older are eligible to receive counseling.
To receive medication:
All Illinois residents 18 years of age and older are eligible to receive NRT who have limited or no insurance or are on Medicare.
To receive combination therapy:
Combination therapy available to enrolled callers who are eligible.
Additional Info:
Medicaid Clients: The Illinois Tobacco Quitline is providing a free 2-week starter set of over-the-counter Nicotine Replacement Therapy (patches, gum, or lozenges) two times per year to clients that report having Medicaid as their primary health insurance and are interested in receiving NRT to support their quit attempt.

The following types of callers do not qualify for the NRT program:
Under the age of 18
Pregnant
NRT is medically contraindicated
Private insurance coverage for NRT
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Additional Info:
My Life, My Quit Youth Vaping and Cessation Program (13 to 17 years old)
Menthol Section on ITQL Web Site
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Additional Info:
Special Populations
Menthol Tobacco Users
Black and African American
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 24 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Nancy Martin
Illinois Tobacco Quitline
(217) 610-8159
nancy.martin@lung.org
Other information:
Additional Info:
Referral agency resources and enrollment information available on the ITQL web site.
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $2.98
Effective date: July 1, 2002
Amount of last increase: $1.00
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 26,096
Number of tobacco users receiving services: 4,793
Number of tobacco users registering for Web-based services: 5,221
Number of tobacco users referred to the quitline: 4,847
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $2.40
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.42 %
NAQC standard quit rate: 26.20 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Illinois Department of Public Health
Operator of counseling services: American Lung Association in Illinois / Illinois Tobacco Quitline
Funding source(s): State/Provincial government, MSA funds, Federal government
Electronic Medical Records: Option is available.
Profile last updated on August 27, 2024
Profile managers, click here to edit your profile.
Indiana
Quitline Profile
United States
Quitline: Indiana
Began Operations: March 2006
Website: http://www.quitnowindiana.com
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Thanksgiving Day and Christmas Day
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT-NOW
English
2
1-855-DÉJELO-YA
Spanish
3
1-800-483-3114
Fax
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: AT&T Interpretive services for all other languages.
Deaf/Hard of hearing: TTY relay CA Communication Assistant
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 15 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Indiana residents ages 13 and up who are ready to quit in 30 days
To receive medication:
Indiana residents ages 18 and up. NRT varies by availability and program.
To receive combination therapy:
Indiana residents ages 18 and up. NRT varies by availability and program.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Additional Info:
Quit Now Indiana offers tailored programs for youth, pregnancy, behavioral health, and Hoosiers who use menthol products. Pregnancy, behavioral health, and menthol enhancement programs feature additional weeks of combo nicotine replacement medications, tailored resources, and additional coaching sessions. The 6-step online program for youth is delivered via interactive online dashboard.
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 72 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Holly Simpson
Tobacco Prevention and Cessation,IN Dept of Health
(317) 509-9676
hosimpson@health.in.gov
Other information:
Referral info is available at https://www.quitnowindiana.com/refer
Smoke-Free Laws
Workplaces: Yes
Bars: No
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $0.995
Effective date: July 1, 2007
Amount of last increase: $0.44
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 19,267
Number of tobacco users receiving services: 8,608
Number of tobacco users registering for Web-based services: 4,616
Number of tobacco users referred to the quitline: 11,938
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $2.06
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 1.17 %
NAQC standard quit rate: 37.40 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Indiana Department of Health, Tobacco Prevention and Cessation
Operator of counseling services: RVO Health
Funding source(s): State Government CDC Grant - NSBTC ITPC Trust Fund Medicaid
Electronic Medical Records:
Profile last updated on December 10, 2024
Profile managers, click here to edit your profile.
Iowa
Quitline Profile
United States
Quitline: Quitline Iowa
Began Operations: May 2001
Website: http://www.quitlineiowa.org/
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Independence Day, Thanksgiving Day, Christmas Day
Telephone Numbers
Line
Phone Number
Language/Subject
1
1-800-QUIT-NOW
English/Spanish
2
1-877-777-6534
TTY
3
1-855-DEJELOYA
Spanish
Supported Languages
Counseling offered in: English and Spanish
Third-party counseling: English, Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, Interpreter Services with translation in over 140 languages
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Residents of Iowa age 13 and older.
To receive medication:
8 weeks of patch, gum, or lozenges to callers with Medicare or who are uninsured.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Adam Shanks
Iowa Department of Health and Human Services
(515) 393-1340
adam.shanks@hhs.iowa.gov
Other information:
Provider information and resources are available at www.quitlineiowa.org
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $1.36
Effective date: March 15, 2007
Amount of last increase: $1.00
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 5,722
Number of tobacco users receiving services: 1,535
Number of tobacco users registering for Web-based services: 2,089
Number of tobacco users referred to the quitline: 649
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $0.98
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.45 %
NAQC standard quit rate: 22.00 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Iowa Department of Health and Human Services
Operator of counseling services: National Jewish Health
Funding source(s): CDC and State General Funds
Electronic Medical Records:
Profile last updated on December 10, 2024
Profile managers, click here to edit your profile.
Kansas
Quitline Profile
United States
Quitline: Kansas Tobacco Quitline
Began Operations: November 2003
Website: https://www.kdhe.ks.gov/823/tobacco-use-prevention-program
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Thanksgiving, Christmas, Independence Day
Telephone Numbers
Line
Phone Number
Language/Subject
1
1-800-784-8669
English
2
1-800-784-8669
Spanish
3
1-800-735-2989
TTY
4
1-855-DEJELOYA
Spanish
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: English, Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, Intrepreter Services with translation in over 140 languages
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 20 min
Length of standard follow-up session: 20 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
Additional Info:
Phone coaching enrollees are eligible to receive 6 weeks of combination Nicotine Replacement Therapy (gum, patch, lozenge).
To receive counseling:
Age; Readiness
To receive medication:
All phone coaching enrollees age 18 and up are eligible to receive nicotine replacement therapy (gum, patch, lozenge) shipped directly to their residence.
To receive combination therapy:
All phone coaching enrollees age 18 and up are eligible to receive combination nicotine replacement therapy (gum, patch, lozenge) shipped directly to their residence.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Additional Info:
Provide financial incentives for completion of phone coaching calls for enrollees of the Pregnancy Postpartum Program. Provide 7 phone coaching calls to enrollees of the Behavioral Health Program. Offer phone, email, text and chat services to Youth program enrollees.
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Matthew Schrock
Kansas Department of Health and Environment
(316) 207-2244
matthew.schrock@ks.gov
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $1.29
Effective date: July 1, 2015
Amount of last increase: $0.50
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 4,190
Number of tobacco users receiving services: 1,002
Number of tobacco users registering for Web-based services: 1,167
Number of tobacco users referred to the quitline: 946
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $0.61
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.33 %
NAQC standard quit rate: 38.70 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Kansas Department of Health and Environment
Operator of counseling services: National Jewish Health
Funding source(s): MSA funds, Federal government
Electronic Medical Records:
Profile last updated on February 4, 2025
Profile managers, click here to edit your profile.
Kentucky
Quitline Profile
United States
Quitline: Quit Now Kentucky
Began Operations: July 2005
Website: http://www.quitnowkentucky.org
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Thanksgiving, Christmas Day
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) 784-8669
English
2
(855) 335-3569
Spanish
3
(800) 261-6259
TTY
4
(800) 261-6259
Fax
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: Mandarin, Cantonese, Korean, Vietnamese, French, Russian, over 150 languages
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 20 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
a resident of Kentucky
To receive medication:
a resident of Kentucky, age 18 or older, uninsured or Medicare, enrolled in counseling
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 24 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Heather Shaw
KY Tobacco Prevention & Cessation Program
(502) 564-9358 x4017
heather.shaw@ky.gov
Other information:
Smoke-Free Laws
Workplaces: No
Bars: No
Restaurants No
Tobacco Tax Rates
Current cigarette tax rate: $1.10
Effective date: April 1, 2009
Amount of last increase: $0.50
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 7,228
Number of tobacco users receiving services: 1,674
Number of tobacco users registering for Web-based services: 2,545
Number of tobacco users referred to the quitline: 578
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $0.66
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.29 %
NAQC standard quit rate: 28.10 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Kentucky Department for Public Health
Operator of counseling services: National Jewish Health
Funding source(s): Federal Government
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Louisiana
Quitline Profile
United States
Quitline: Louisiana Tobacco Quitline
Began Operations: September 2000
Website: http://quitwithusla.org
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Quitline is closed on Thanksgiving, Christmas and Independence Day
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT NOW
English/Spanish
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: Counseling offered in over 170 languages via Language Line translation services
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
To receive counseling, the caller should be 13 years or older; and indiciate a readiness to quit within 30 days
To receive medication:
To receive tobacco cessation medications, the caller should be 18 years or older, and should have no other contraindications to the medications. FDA approved tobacco cessation medications are available via Louisiana Tobacco Quitline.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Additional Info:
We will be adding the Behavioral Health program to our quiltine services. It will be implemented on April 14, 2023.
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Connect2Quit LA Program
LDH- Louisiana Tobacco Control Program
(225) 342-7872
alissa.jordan@la.gov
Other information:
Health care providers can receive online training in Connect2Quit LA Program at wellaheadla.com.
Smoke-Free Laws
Workplaces: Yes
Bars: No
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $1.08
Effective date: July 1, 2015
Amount of last increase: $0.22
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 7,232
Number of tobacco users receiving services: 2,578
Number of tobacco users registering for Web-based services: 1,061
Number of tobacco users referred to the quitline: 666
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $1.30
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.47 %
NAQC standard quit rate: 34.20 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Louisiana Department of Health - Tobacco Prevention and Control Program and Louisiana Public Health Institute (Campaign for Tobacco Free Living)
Operator of counseling services: RVO Health
Funding source(s): CDC, MSA funds and State/Provincial government
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Maine
Quitline Profile
United States
Quitline: Maine QuitLink
Began Operations: August 2001
Website: https://mainequitlink.com
Standard Hours of Operation
Monday:
08:00 AM - 08:00 PM
Tuesday:
08:00 AM - 08:00 PM
Wednesday:
08:00 AM - 08:00 PM
Thursday:
08:00 AM - 08:00 PM
Friday:
08:00 AM - 08:00 PM
Saturday:
Closed
Sunday:
Closed
Closed on:
Independence Day, Veteran's Day, Thanksgiving, Christmas, New Year's Day
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT-NOW
English
2
(855) DEJELO-YA
Spanish
3
(844) 9NO-VAPE
English
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: AT&T services with translation in over 140 languages
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 20 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
Additional Info:
Contact form on website
To receive counseling:
Phone coaching: Resident of Maine, any age (youths under age 18 directed to specific "My Life, My Quit" program), planning to quit or recently quit, Tobacco or e-cigarette/vape product user, any type of insurance or uninsured.
To receive medication:
YES to NRT; Age 18+; Uninsured, all insurance types including Medicaid; Pregnancy w/approval from provider; If no medical use exclusion; e-cigarette/vape product users. Combination Therapy available. NO to NRT: Under age 18; medical use exclusions w/out provider permission.
To receive combination therapy:
YES to Combination NRT: Age 18+; Uninsured, all insurance types including Medicaid; Pregnancy w/approval from provider; If no medical use exclusion; e-cigarette/vape product users.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Amy Giles, Program Manager
MaineHealth Center for Tobacco Independence
(207) 662-5718
gilesa@mainehealth.org
Other information:
Referred patients contacted within 48 business hours.
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $2.00
Effective date: September 19, 2005
Amount of last increase: $1.00
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 6,425
Number of tobacco users receiving services: 3,183
Number of tobacco users registering for Web-based services: 706
Number of tobacco users referred to the quitline: 5,048
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $13.40
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 1.97 %
NAQC standard quit rate: 39.70 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: The Maine QuitLink is funded through the Maine Center for Disease Control and Prevention, working across the state to impact the burden of commercial tobacco use. Contact email: TSUP.DHHS@maine.gov
Operator of counseling services: MaineHealth, Center for Tobacco Independence
Funding source(s): State/Provincial government, MSA funds
Electronic Medical Records:
Profile last updated on September 16, 2024
Profile managers, click here to edit your profile.
Maryland
Quitline Profile
United States
Quitline: Maryland Tobacco Quitline
Began Operations: June 2006
Website: http://www.smokingstopshere.com/
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Independence Day, Thanksgiving, Christmas; Early Closure on New Year's and Christmas Eve
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT-NOW
English
2
(800) QUIT-NOW
Spanish
3
(877) 777-6534
TTY
4
1-866-QUIT-4-LIFE
English
5
1-866-784-8454
English
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: Via AT&T Language Line
Deaf/Hard of hearing: 
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 15 min
Length of standard follow-up session: 20 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Age 13 or older for phone counseling. Age 18 or older for text and web based support.
To receive medication:
Age 18 or older, while supplies last, and meet basic health requirements.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Maryland Tobacco Control Resource Center
https://marylandtcrc.org/fax-to-assist
(410) 455-3628
info@marylandtcrc.org
Other information:
CME credit available.
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $5.00
Effective date: January 1, 2008
Amount of last increase: $3.00
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 15,089
Number of tobacco users receiving services: 5,120
Number of tobacco users registering for Web-based services: 1,710
Number of tobacco users referred to the quitline: 3,431
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $4.36
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 1.25 %
NAQC standard quit rate: 36.80 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Maryland Department of Health
Operator of counseling services: RVO Health
Funding source(s): State/Provincial government; Federal government
Electronic Medical Records:
Profile last updated on March 5, 2025
Profile managers, click here to edit your profile.
Massachusetts
Quitline Profile
United States
Quitline: Massachusetts Smokers' Helpline
Began Operations: July 1994
Website: http://makesmokinghistory.org/1-800-quitnow.html
Standard Hours of Operation
Monday:
09:00 AM - 07:00 PM
Tuesday:
09:00 AM - 07:00 PM
Wednesday:
09:00 AM - 07:00 PM
Thursday:
09:00 AM - 07:00 PM
Friday:
09:00 AM - 05:00 PM
Saturday:
09:00 AM - 02:00 PM
Sunday:
Closed
Closed on:
New Year's Day, Martin Luther King, President's Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving, Day after Thanksgiving, Christmas
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) 784-8669
English
2
(800) 833-5256
Spanish
3
(800) 943-8284
English/Spanish quit tips
4
(800) 833-1477
Deaf/Hard of hearing
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: English, Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, AT&T services with translation in over 140 languages
Deaf/Hard of hearing: 
 
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 40 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
No criteria
To receive medication:
Medical eligibility criteria; Age 18 or over
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 72 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Nanette Vitali/Anna Landau
University of Massachusetts; QuitWorks
(508) 856-4427
nanettem.vitali@umassmed.edu
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $3.51
Effective date: July 31, 2013
Amount of last increase: $1.00
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 8,420
Number of tobacco users receiving services: 1,835
Number of tobacco users registering for Web-based services: 1,775
Number of tobacco users referred to the quitline: 3,858
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $0.98
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.34 %
NAQC standard quit rate: 30.40 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Massachusetts Department of Public Health
Operator of counseling services: National Jewish Health
Funding source(s): State/Provincial government, Federal government
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Michigan
Quitline Profile
United States
Quitline: Michigan Tobacco Quitlink
Began Operations: October 2003
Website: https://michigan.quitlogix.org/
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Closed on Thanksgiving and Christmas, early closure on additional holidays
Telephone Numbers
Line
Phone Number
Language/Subject
1
1-800-784-8669
English/Spanish
2
1-800-480-7848
English/Spanish
3
1-877-777-6534
TTY
4
1-855-335-3569
Spanish
Supported Languages
Counseling offered in: English, Arabic, and Spanish.
Third-party counseling: Japanese, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, Polish—Language Line Services.
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 20 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Medicaid, Medicare, Uninsured, County Health Plans, Veterans, American Indian, Prenatal, Cancer Patients, Behavioral Health Diagnosis
To receive medication:
NRT is also available to Michigan residents who are 18 and over and either uninsured, veterans, or cancer patients. American Indians enrolling in the American Indian program also receive free NRT. Prenatal enrollees can obtain NRT through the Quitline with authorization from their physician.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Karen S. Brown
Michigan Department of Health and Human Services
(517) 335-8803
brownk34@michigan.gov
Other information:
Fax referral forms and instructions can be viewed and printed at www.michigan.gov/tobacco
Smoke-Free Laws
Workplaces: Yes
Bars: No
Restaurants No
Tobacco Tax Rates
Current cigarette tax rate: $2.00
Effective date: July 1, 2004
Amount of last increase: $0.75
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 13,499
Number of tobacco users receiving services: 2,572
Number of tobacco users registering for Web-based services: 1,402
Number of tobacco users referred to the quitline: 2,430
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $0.51
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.24 %
NAQC standard quit rate: 29.80 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Michigan Department of Health and Human Services
Operator of counseling services: National Jewish Health
Funding source(s): State/Provincial government, Tobacco tax revenues, Federal government, Medicaid managed care organizations.
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Minnesota
Quitline Profile
United States
Quitline: Quit Partner
Began Operations: February 2001
Website: http://quitpartnermn.com/
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Thanksgiving Day and Christmas Day. Hours are reduced on Memorial Day, Independence Day, Labor Day, the day after Thanksgiving and Christmas Eve to 8:00am to 6:30pm Central Time.
Telephone Numbers
Line
Phone Number
Language/Subject
1
1-800-784-8669
English
2
1-855-DEJELO-YA
Spanish
3
1-877-777-6534
TTY
4
711
TTY
5
1-888-354-7526
Quitline Administration
Supported Languages
Counseling offered in: English, Spanish and Mandarin, Cantonese, Korean, Vietnamese (through the Asian Smokers' Quitline)
Third-party counseling: All other languages via interpreter
Deaf/Hard of hearing: TTY relay CA Communication Assistant
 
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 20 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Uninsured or underinsured (no coverage for telephone counseling and/or NRT through health plan).
To receive medication:
4 weeks of NRT through Quit Partner for uninsured and underinsured (with no coverage for telephone counseling and/or NRT through health plan) age 18 or older with no medical contraindications. 2-week starter kits available to all people who live in Minnesota age 18 or older.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Heidi Larson
MN Department of Health
(651) 201-3565
health.cessation@state.mn.us
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $3.04
Effective date: January 1, 2015
Amount of last increase: $0.04
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 5,459
Number of tobacco users receiving services: 2,511
Number of tobacco users registering for Web-based services: 3,544
Number of tobacco users referred to the quitline: 2,600
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $1.22
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.48 %
NAQC standard quit rate: 29.60 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Quit Partner programs provide phone-, web-, and text-based cessation services for uninsured and underinsured (i.e. no insurance coverage for telephone counseling and/or NRT) Minnesotans. Two-week NRT starter kits are available for all adult Minnesotans. Tobacco users in Minnesota with health insurance are also served by their health plan's cessation services.
Funder of quitline services: Minnesota Department of Health
Operator of counseling services: National Jewish Health
Funding source(s): State of Minnesota
Electronic Medical Records:
Profile last updated on March 6, 2025
Profile managers, click here to edit your profile.
Mississippi
Quitline Profile
United States
Quitline: Mississippi Tobacco Quitline
Began Operations: September 1999
Website: http://www.quitnow.net/ms
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT-NOW
English/Spanish
2
(800) 969-1393
TTY
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: English, Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
Additional Info:
Mississippi has partnered with Truth Initiative to offer This is Quitting, a quit vaping text message program for young people ages 13-24. The first-of-its-kind program dedicated to helping young people be free from nicotine addiction has had over 500,000 young people enroll since its launch in 2019.
The program is confidential and free to all users, tailored on age, type of e-cigarette, and quit journey progress. To get started, a young person can text VAPEFREEMS to 88709.
To receive counseling:
18 or older
To receive medication:
Resident of state, 18 years or older, enrollment in counseling, medically stable.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Georgia Powell
Consumer Wellness Soultions, dba Optum
(860) 702-5116
georgia.powell@optum.com
Other information:
Smoke-Free Laws
Workplaces: No
Bars: No
Restaurants No
Tobacco Tax Rates
Current cigarette tax rate: $0.68
Effective date: May 15, 2009
Amount of last increase: $0.50
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 9,001
Number of tobacco users receiving services: 3,608
Number of tobacco users registering for Web-based services: 1,882
Number of tobacco users referred to the quitline: 628
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $2.02
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.97 %
NAQC standard quit rate: 30.90 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Mississippi State Department of Health
Operator of counseling services: RVO Health
Funding source(s): State/Provincial government, CDC
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Missouri
Quitline Profile
United States
Quitline: Missouri Tobacco Quit Services
Began Operations: June 2005
Website: http://www.youcanquit.org
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT-NOW
English/Spanish
Supported Languages
Counseling offered in: English, Spanish, other languages through phone translation service
Third-party counseling: 
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
All tobacco users ages 13 and up eligible for multiple calls, except commercially insured tobacco users are redirected to Web-only coaching services.
To receive medication:
All tobacco users ages 18 and up can receive a 4-week starter pack of OTC NRT (as appropriate and while funding lasts).
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Nicole Sinderman
Missouri Department of Health & Senior Services
(573) 522-5029
motobaccoprogram@health.mo.gov
Other information:
Smoke-Free Laws
Workplaces: No
Bars: No
Restaurants No
Tobacco Tax Rates
Current cigarette tax rate: $0.17
Effective date: October 1, 1993
Amount of last increase: $0.04
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 10,141
Number of tobacco users receiving services: 3,325
Number of tobacco users registering for Web-based services: 2,327
Number of tobacco users referred to the quitline: 871
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $0.81
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.43 %
NAQC standard quit rate: Not available
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Missouri Department of Health & Senior Services
Operator of counseling services: National Jewish Health
Funding source(s): Centers for Disease Control & Prevention
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Montana
Quitline Profile
United States
Quitline: Quit Now Montana
Began Operations: May 2004
Website: https://www.quitnowmontana.com
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Christmas and Thanksgiving
Telephone Numbers
Line
Phone Number
Language/Subject
1
1(800)-QUIT-NOW
English/Spanish
2
1(855)-5AI-QUIT
English
3
1(855)-891-9989
English
Supported Languages
Counseling offered in: English and Spanish
Third-party counseling: Tele-Interpreters offer 150 languages
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 20 min
Length of standard follow-up session: 20 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Montana resident
To receive medication:
Montana resident
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Additional Info:
Pregnant tobacco users:
-up to 9 coaching calls with a dedicated female coach
-$20 each for up to 5 calls while pregnant and $30 each for up to 4 calls postpartum
-12 weeks free NRT, 6 weeks while pregnant and 6 weeks postpartum

Youth, under 18:
-free coaching by live text, online chat or phone
-specially trained coaches who assist youth in quitting tobacco, e-cigarettes (vaping)
-No NRT for youth under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 24 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Nicole Aune
naune@mt.gov
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $1.70
Effective date: January 1, 2005
Amount of last increase: $1.00
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 3,789
Number of tobacco users receiving services: 1,186
Number of tobacco users registering for Web-based services: 1,269
Number of tobacco users referred to the quitline: 210
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $3.13
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.95 %
NAQC standard quit rate: 35.40 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Montana Tobacco Use Prevention Program
Operator of counseling services: National Jewish Health
Funding source(s): Master Settlement Agreement and Centers for Disease Control and Prevention grant
Electronic Medical Records:
Profile last updated on March 6, 2025
Profile managers, click here to edit your profile.
Nebraska
Quitline Profile
United States
Quitline: Nebraska Tobacco Quitline
Began Operations: July 2006
Website: http://www.quitnow.ne.gov
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Closed Thanksgiving and Christmas Day. Operates 7 a.m. - 5:30 p.m. MST on Memorial Day, Independence Day, Labor Day, the day after Thanksgiving, and Christmas Eve.
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT-NOW
English
2
(855) DEJELO-YA
Spanish
3
TTY 711
TTY
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: AT&T services with translation in over 200 languages
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 20 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Nebraska Resident, no minimum age. Participants 18 years and younger must have their guardian's consent which can be given during the enrollment process.
To receive medication:
Offered to any Nebraskan adult who completes their first counseling session. The Quitline may request the caller's doctor to sign off on the medications if the caller has other conditions that could be affected by the medications.
To receive combination therapy:
Offered to any Nebraskan adult who completes their first counseling session. The Quitline may request the participant's prescriber to sign off on the medications if the participant has other conditions that could be affected by the medications.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Kyla Scott
Tobacco Free Nebraska
(402) 471-0101
kyla.scott@nebraska.gov
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $0.64
Effective date: October 1, 2002
Amount of last increase: $0.30
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 3,861
Number of tobacco users receiving services: 1,085
Number of tobacco users registering for Web-based services: 649
Number of tobacco users referred to the quitline: 1,247
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: Not available
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.60 %
NAQC standard quit rate: 34.80 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Nebraska Department of Health & Human Services
Operator of counseling services: National Jewish Health
Funding source(s): Federal Government/State Government
Electronic Medical Records:
Profile last updated on March 10, 2025
Profile managers, click here to edit your profile.
Nevada
Quitline Profile
United States
Quitline: Nevada Tobacco Users Helpline
Began Operations: June 1999
Website: http://www.nevadatobaccoquitline.com
Standard Hours of Operation
Monday:
05:00 AM - 11:00 PM
Tuesday:
05:00 AM - 11:00 PM
Wednesday:
05:00 AM - 11:00 PM
Thursday:
05:00 AM - 11:00 PM
Friday:
05:00 AM - 11:00 PM
Saturday:
05:00 AM - 11:00 PM
Sunday:
05:00 AM - 11:00 PM
Closed on:
New Year's Day, Martin Luther King, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Nevada Day, Christmas
Telephone Numbers
Line
Phone Number
Language/Subject
1
1-800-QUIT-NOW
English/Spanish
2
1-800-784-8669
English/Spanish
3
1-866-845-4058
English/Spanish
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: 
Deaf/Hard of hearing: 
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 45 min
Length of standard follow-up session: 30 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Nevada resident, 13 years or older, both English or Spanish speakers
To receive medication:
NV resident, 18 years of age, not pregnant Insurance coverage determines duration and availability of medications
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 72 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Debra Kawcak
Divison of Public and Behavioral Health
(775) 684-4261
dkawcak@health.nv.gov
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: No
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $1.80
Effective date: July 1, 2015
Amount of last increase: $1.00
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 3,037
Number of tobacco users receiving services: 622
Number of tobacco users registering for Web-based services: 515
Number of tobacco users referred to the quitline: 4,367
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $0.71
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.19 %
NAQC standard quit rate: Not available
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Centers for Disease Control and Prevention, CDC Quitline Capacity Funds for Healthy Nevada, FHN Tobacco CORE
Operator of counseling services: National Jewish Health
Funding source(s): Centers for Disease Control and Prevention, CDC Quitline Capacity Funds for Healthy Nevada Tobacco CORE
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
New Hampshire
Quitline Profile
United States
Quitline: New Hampshire
Began Operations: July 2005
Website: http://www.quitnownh.org
Standard Hours of Operation
Monday:
07:00 AM - 01:00 AM
Tuesday:
07:00 AM - 01:00 AM
Wednesday:
07:00 AM - 01:00 AM
Thursday:
07:00 AM - 01:00 AM
Friday:
07:00 AM - 01:00 AM
Saturday:
07:00 AM - 01:00 AM
Sunday:
07:00 AM - 01:00 AM
Closed on:
New Year's, Labor Day, Thanksgiving and Christmas.
Telephone Numbers
Line
Phone Number
Language/Subject
1
1-800-784-8669
English
2
1-800-833-5256
Spanish
3
1-800-943-8284
English quit tips
4
1-800-943-8284
Spanish quit tips
5
1-800-833-1477
TTY
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: At&T Language Line services with translation in over 140 languages.
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 20 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
Additional Info:
QuitNow-NH offers My Life My Quit, for 13-17 year olds interested in any type of tobacco cessation, including vaping.

QuitNow-NH offers specialty counseling for pregnant and postpartum women with a 9-call protocol: 5 calls during pregnancy and 4 additional calls after delivery..

QuitNow-NH offers those with one or more mental health conditions or substance use disorder additional counseling calls beyond the standard 5 calls and 12 weeks of nicotine replacement therapy products.
To receive counseling:
Age 13+ through My Life My Quit Private health plan may receive 1 counseling call. Public health plan may received 5 or more counseling calls. Pregnant women receive 9 counseling calls. Those having one or more mental health conditions or substance use disorder receive 12 calls.
To receive medication:
Upon provider recommendation and prescription, under 18 may receive nicotine replacement therapy (NRT) products. Upon provider recommendation and prescription, pregnant and postpartum women may receive NRT.
Additional Info:
Our youth tobacco treatment counselors are specially trained in youth development and how nicotine affects developing brains.
Our behavioral health tobacco treatment counselors are specially trained in nicotine's effects on the brain and drug interactions.

Veterans are eligible for 12 counseling calls and 12 weeks of NRT.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 72 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Teresa Brown
NH Tobacco Prevention and Cessation Program
(603) 271-8949
teresa.brown@dhhs.nh.gov
Other information:
Additional Info:
NH will be eliminating paper fax referrals by December 2020. A statewide communication plan will be deployed during 2020 that promotes Provider Web Referral and e-Referral.
Smoke-Free Laws
Workplaces: No
Bars: No
Restaurants No
Additional Info:
"Workplace'' means an enclosed place at which 4 or more individuals perform any type of a service for consideration of payment under any type or term of employment relationship with, but not limited to, a sole proprietorship, corporation, partnership, company, individual, governing body, government agency, private voluntary agency, and any public nonprofit agency. This definition also includes any enclosed place where 4 or more individuals perform services in a volunteer capacity.
Tobacco Tax Rates
Current cigarette tax rate: $1.78
Effective date: July 1, 2009
Amount of last increase: $0.10
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 3,285
Number of tobacco users receiving services: 798
Number of tobacco users registering for Web-based services: 566
Number of tobacco users referred to the quitline: 1,109
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $2.24
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.72 %
NAQC standard quit rate: 24.90 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: NH Department of Health and Human Services, Division of Public Health Services, Tobacco Prevention and Cessation Program
Operator of counseling services: National Jewish Health
Funding source(s): CDC/OSH and State Funds
Electronic Medical Records:
Profile last updated on March 5, 2025
Profile managers, click here to edit your profile.
New Jersey
Quitline Profile
United States
Quitline: New Jersey Quitline
Began Operations: October 2000
Website: http://www.njquitline.org/
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
New Year Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day
Telephone Numbers
Line
Phone Number
Language/Subject
1
(866) 657-8677
English
2
(866) 257-2971
Deaf/Hard of hearing
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: 
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Resident of NJ, Age 13+
To receive medication:
Age 18+; NJ resident; 10cig/day or more; Plan to quit within 30 days or recently quit smoker currently using NRT for up to 30 days or recently quit smokers up to 2 weeks and not using NRT; No contraindications ; Agree to quit date callback-while supplies last.
Additional Info:
Please reference https://www.njquitline.org/ for more information
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 24 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Kathleen Cullinen
New Jersey Office of Tobacco Control
(609) 913-5688
kathleen.cullinen@doh.nj.gov
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $2.70
Effective date: July 1, 2009
Amount of last increase: $0.125
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 8,405
Number of tobacco users receiving services: 2,549
Number of tobacco users registering for Web-based services: 833
Number of tobacco users referred to the quitline: 812
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $0.39
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.40 %
NAQC standard quit rate: 32.30 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: New Jersey Department of Health and Senior Services
Operator of counseling services: RVO Health
Funding source(s): State/Provincial government, Tobacco tax revenues, Federal government
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
New Mexico
Quitline Profile
United States
Quitline: New Mexico Free Tobacco Help Line
Began Operations: May 2005
Website: http://www.quitnownm.com/
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Closed Thanksgiving, Independence, and Christmas Day- closed at 1pm Christmas Eve and 4:30 pm on New Years Eve
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) 784-8669
English
2
(855) 335-3569
Spanish
3
(800) 483-3114
Fax
4
(855) 855-7081
Deaf/Hard of hearing
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: AT&T interpretive services with translation in over 140 languages.
Deaf/Hard of hearing: TTY relay CA Communication Assistant
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 25 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Services available to youth (age 13 and older) adult tobacco users, family and friends of tobacco users and health care providers. Must be ready to quit in the next 30 days.
To receive medication:
Must be age 18 or older, ready to quit within 30 days, participating in counseling and have no contraindications for nicotine replacement therapy.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $2.00
Effective date: July 1, 2010
Amount of last increase: $0.34
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 7,408
Number of tobacco users receiving services: 3,233
Number of tobacco users registering for Web-based services: 1,763
Number of tobacco users referred to the quitline: 169
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $2.40
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 1.39 %
NAQC standard quit rate: 35.00 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: New Mexico Department of Health
Operator of counseling services: RVO Health
Funding source(s): State/Provincial government, MSA funds, Federal government
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
New York
Quitline Profile
United States
Quitline: New York State Quitline
Began Operations: January 2000
Website: http://www.nysmokefree.com/
Standard Hours of Operation
Monday:
09:00 AM - 09:00 PM
Tuesday:
09:00 AM - 09:00 PM
Wednesday:
09:00 AM - 09:00 PM
Thursday:
09:00 AM - 09:00 PM
Friday:
09:00 AM - 05:00 PM
Saturday:
09:00 AM - 05:00 PM
Sunday:
09:00 AM - 05:00 PM
Closed on:
Easter, Memorial Day, Independence Day, Thanksgiving, Christmas
Telephone Numbers
Line
Phone Number
Language/Subject
1
(866) NY-QUITS
English
2
(866) NY-QUITS
Other than English
3
(866) QUIT-FAX
Fax
4
NY RELAY SERVICE 711
Deaf/Hard of hearing
5
1-800-QUIT-NOW
English
6
1-855-DÉJELO-YA
Spanish
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: 2-way triage with Asian Smokers Quitline and translation services for over 140 languages
Deaf/Hard of hearing: TTY relay CA Communication Assistant
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 20 min
Length of standard follow-up session: 10 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
Additional Info:
Learn2QuitNY - multi week text messaging skill building quit program.

Vivir sin tabaco es Vid - Multi week text messaging skill building quit program available in 4 Spanish dialects, Caribbean, South American, Central American, and Mexican.
To receive counseling:
NYS resident that reports nicotine dependence (commercial tobacco and ENDS).
To receive medication:
Age 18+; NYS resident; Commercial cigarettes and/or ENDS user; no contraindications
To receive combination therapy:
Participant reports moderate and heavy commercial tobacco and/or ENDS use.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Additional Info:
materials for people with disabilities and materials to educate about lung cancer screening
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Additional Info:
Tobacco Treatments Specialists trained to treat wide range of audiences.
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 72 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Paula Celestino
Roswell Park Comprehensive Cancer Center
(716) 845-8817
paula.celestino@roswellpark.org
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $5.35
Effective date: September 1, 2023
Amount of last increase: $1.00
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 79,937
Number of tobacco users receiving services: 34,375
Number of tobacco users registering for Web-based services: Not available
Number of tobacco users referred to the quitline: 7,649
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $3.26
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 2.21 %
NAQC standard quit rate: 29.20 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: New York State Department of Health
Operator of counseling services: Roswell Park Comprehensive Cancer Center
Funding source(s): State/Provincial government, Federal government
Electronic Medical Records:
Profile last updated on December 17, 2024
Profile managers, click here to edit your profile.
North Carolina
Quitline Profile
United States
Quitline: QuitlineNC
Began Operations: November 2005
Website: https://quitlinenc.dph.ncdhhs.gov/
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Independence Day, Thanksgiving, Christmas, New Year's Day
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT-NOW
English/Spanish
2
(877) 777-6534
TTY
3
(855) DEJELO-YA
Spanish
4
888-7AI-QUIT
English
Supported Languages
Counseling offered in: English, Spanish, 7AI-QUIT is American Indian Program
Third-party counseling: AT&T services with translation in over 170 languages
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Any North Carolina resident.
To receive medication:
NC resident,18 years of age and older, and enrolled
To receive combination therapy:
NC resident,18 years of age and older, and enrolled Also not pregnant or breastfeeding
Additional Info:
Anyone regardless of insurance can enroll in Pregnancy program (7 sessions ), Behavioral health program (7 sessions plus 12 week combination therapy), or American Indian Program (7 sessions plus 12 week combination therapy).
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Additional Info:
American Indian Program
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
cost-sharing contact:
Joyce Swetlick
Director of Tobacco Cessation
919-707-5402
joyce.swetlick@dhhs.nc.gov
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Joyce Swetlick
NCDPH Tobacco Prevention and Control Branch
(919) 707-5402
joyce.swetlick@dhhs.nc.gov
Other information:
Smoke-Free Laws
Workplaces: No
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $0.45
Effective date: September 1, 2009
Amount of last increase: $0.10
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 27,702
Number of tobacco users receiving services: 7,912
Number of tobacco users registering for Web-based services: 1,666
Number of tobacco users referred to the quitline: 3,770
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $2.05
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.70 %
NAQC standard quit rate: 37.50 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Tobacco Prevention and Control Branch, Division of Public Health, NC Department of Health and Human Services
Operator of counseling services: RVO Health
Funding source(s): State/Provincial government, Federal government
Electronic Medical Records:
Profile last updated on March 5, 2025
Profile managers, click here to edit your profile.
North Dakota
Quitline Profile
United States
Quitline: NDQuits
Began Operations: September 2004
Website: https://www.hhs.nd.gov/health/ndquits
Standard Hours of Operation
Monday:
07:00 AM - 09:00 PM
Tuesday:
07:00 AM - 09:00 PM
Wednesday:
07:00 AM - 09:00 PM
Thursday:
07:00 AM - 09:00 PM
Friday:
07:00 AM - 07:00 PM
Saturday:
Closed
Sunday:
Closed
Closed on:
New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT-NOW
English/Spanish
2
(866) 388-7848
English/Spanish
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: English, Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, Mayo/AT&T translation services
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Person must be a ND resident or spend at least half their time in ND.
To receive medication:
8 week supply available to any North Dakota resident (18 and older) who enrolls in counseling and is uninsured or underinsured.
To receive combination therapy:
8 week supply of combination therapy available for those enrolled in phone counseling actively working through and NDQuits counselor
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Additional Info:
American Indian
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Neil Charvat
North Dakota Department of Health
(701) 328-3344
njcharvat@nd.gov
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $0.44
Effective date: July 1, 1993
Amount of last increase: $0.15
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 2,376
Number of tobacco users receiving services: 1,186
Number of tobacco users registering for Web-based services: 1,216
Number of tobacco users referred to the quitline: 755
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $9.80
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 1.38 %
NAQC standard quit rate: 38.30 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: North Dakota Department of Health and Human Services
Operator of counseling services: National Jewish Health
Funding source(s): MSA funds
Electronic Medical Records: North Dakota has been able to submit direct provider referrals to the state quitline, NDQuits, since 2017.
Profile last updated on August 23, 2024
Profile managers, click here to edit your profile.
Ohio
Quitline Profile
United States
Quitline: Ohio Tobacco Quit Line
Began Operations: August 2003
Website: https://ohio.quitlogix.org/
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Thanksgiving, Christmas Eve, Christmas
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT-NOW
English
2
(800) QUIT-NOW
Spanish
3
(888) 229-2182
Deaf/Hard of hearing
4
800-934-4840
English
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: Up to 150 languages from all continents
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 30 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Any Ohio resident
To receive medication:
For NRT- Caller must be willing to enroll in the quitline counseling program and make a quit attempt in the next 30 days; must be 18 years of age or older; must not be pregnant; must not have medical contraindications such as cardiovascular disease, etc.;
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 24 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Amy Gorenflo
Ohio Department of Health
amy.gorenflo@odh.ohio.gov
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $1.60
Effective date: July 1, 2015
Amount of last increase: $0.35
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 23,231
Number of tobacco users receiving services: 5,495
Number of tobacco users registering for Web-based services: 3,731
Number of tobacco users referred to the quitline: 2,230
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: Not available
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.39 %
NAQC standard quit rate: Not available
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Ohio Department of Health
Operator of counseling services: National Jewish Health
Funding source(s): Federal - CDC. State General Revenue Fund, Medicaid Reimbursement
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Oklahoma
Quitline Profile
United States
Quitline: Oklahoma Tobacco Helpline
Began Operations: August 2003
Website: http://www.ok.gov/helpline/
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Independence Day, Thanksgiving, Christmas
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) 784-8669
English
3
(800) 793-1552
Spanish
4
866-748-2436
Deaf/Hard of hearing
5
877-777-6534
TTY
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, AT&T services with translation in over 140 languages
Deaf/Hard of hearing: Video relay interpreter
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 15 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Age; readiness
To receive medication:
Insured participants are eligible for the single call program and get 2 weeks of patches, gum or lozenge. Uninsured participants are eligible for enrollment in the intensive, proactive program and can receive up to 8 weeks of combination therapy free patches, gum or lozenge.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Christin Kirchenbauer
Oklahoma Tobacco Research Center
(405) 271-8001 x50474
christin-kirchenbauer@ouhsc.edu
Other information:
Smoke-Free Laws
Workplaces: No
Bars: No
Restaurants No
Tobacco Tax Rates
Current cigarette tax rate: $3.00
Effective date: January 1, 2005
Amount of last increase: $1.00
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 36,819
Number of tobacco users receiving services: 21,624
Number of tobacco users registering for Web-based services: 13,700
Number of tobacco users referred to the quitline: 13,584
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $12.33
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 4.97 %
NAQC standard quit rate: 40.70 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Oklahoma Tobacco Settlement Endowment Trust, Oklahoma State Department of Health
Operator of counseling services: RVO Health
Funding source(s): State/Provincial government, Tobacco tax revenues, MSA funds, Federal government
Electronic Medical Records:
Profile last updated on December 11, 2024
Profile managers, click here to edit your profile.
Oregon
Quitline Profile
United States
Quitline: Oregon
Began Operations: November 1998
Website: http://www.quitnow.net/oregon
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Independence Day, Thanksgiving, Christmas. Early Closures: Christmas Eve (12:00:00), New Year's Eve (15:00:00)
Telephone Numbers
Line
Phone Number
Language/Subject
1
1-800-QUIT-NOW
English
2
1-855-DEJELO-YA
Spanish
3
1-877-777-6534
TTY
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: AT&T Intepretive Services for all other languages
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Multiple calls only: Uninsured; Insured (Medicaid - Oregon Health Plan "Open Card"); Pregnant or 6 months postpartum; AI/AN, Youth 13-17 years of age Single call only: Insured (private and public insurance not listed above)
To receive medication:
Age 18+, no medical contraindications
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Additional Info:
Racial/ethnic populations: American Indian/Alaskan Native

Chronic Health Condition: Cancer
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 24 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Ophelia S Vidal
Oregon Health Authority
(971) 346-6419
ophelia.s.vidal@dhsoha.state.or.us
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $3.33
Effective date: January 1, 2021
Amount of last increase: $2.00
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 5,791
Number of tobacco users receiving services: 2,092
Number of tobacco users registering for Web-based services: 813
Number of tobacco users referred to the quitline: 814
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $1.31
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.52 %
NAQC standard quit rate: Not available
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Oregon Health Authority
Operator of counseling services: RVO Health
Funding source(s): State/Provincial government, Tobacco tax revenues, Federal government
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Pennsylvania
Quitline Profile
United States
Quitline: Pennsylvania Free Quitline
Began Operations: June 2002
Website: https://www.health.pa.gov/topics/programs/tobacco/pages/quitline.aspx
Standard Hours of Operation
Monday:
08:00 AM - 01:00 AM
Tuesday:
08:00 AM - 01:00 AM
Wednesday:
08:00 AM - 01:00 AM
Thursday:
08:00 AM - 01:00 AM
Friday:
08:00 AM - 01:00 AM
Saturday:
08:00 AM - 01:00 AM
Sunday:
08:00 AM - 01:00 AM
Closed on:
Thanksgiving and Christmas
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT-NOW
English/Spanish
2
(877) 777-6534
Deaf/Hard of hearing
3
(855) DEJELO-YA
Spanish
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, and interpretive services with translation in over 200 languages
Deaf/Hard of hearing: TTY relay CA Communication Assistant
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 20 min
Length of standard follow-up session: 20 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
Additional Info:
Quitline coaches provide info & resources to enrollees who meet eligibility criteria for Low Dose CT Scanning for early identification of lung tumors.
To receive counseling:
Readiness; Age (14 years and older); Resident of Pennsylvania
To receive medication:
Age (18 years and older); complete medical screening questions (revised in 2022)
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Will Sunday
Pennsylvania Department of Health
(717) 783-6600
wsunday@pa.gov
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: No
Restaurants No
Tobacco Tax Rates
Current cigarette tax rate: $2.60
Effective date: November 1, 2009
Amount of last increase: $1.00
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 24,629
Number of tobacco users receiving services: 7,492
Number of tobacco users registering for Web-based services: 8,829
Number of tobacco users referred to the quitline: 4,495
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $1.54
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.51 %
NAQC standard quit rate: 32.90 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Pennsylvania Department of Health
Operator of counseling services: National Jewish Health
Funding source(s): MSA funds, CDC funds
Electronic Medical Records:
Profile last updated on September 17, 2024
Profile managers, click here to edit your profile.
Puerto Rico
Quitline Profile
United States
Quitline: Dejalo Ya
Began Operations: December 2004
Website: https://www.salud.gov.pr/
Standard Hours of Operation
Monday:
09:00 AM - 09:00 PM
Tuesday:
09:00 AM - 09:00 PM
Wednesday:
09:00 AM - 09:00 PM
Thursday:
09:00 AM - 09:00 PM
Friday:
09:00 AM - 09:00 PM
Saturday:
09:00 AM - 06:00 PM
Sunday:
09:00 AM - 06:00 PM
Closed on:
Open holidays from 9:00:00 to 18:00:00
Telephone Numbers
Line
Phone Number
Language/Subject
1
(877) 335-2567
Spanish
Supported Languages
Counseling offered in: Spanish
Third-party counseling: 
Deaf/Hard of hearing: 
 
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Resident of state (Puerto Rico) 18 years and older
To receive medication:
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $5.10
Effective date: June 1, 2009
Amount of last increase: $1.70
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 1,391
Number of tobacco users receiving services: 371
Number of tobacco users registering for Web-based services: Not available
Number of tobacco users referred to the quitline: 280
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $0.85
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.15 %
NAQC standard quit rate: Not available
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Puerto Rico's Department of Health
Operator of counseling services: Telemedik
Funding source(s): Federal government
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Rhode Island
Quitline Profile
United States
Quitline: The RI Nicotine Helpline
Began Operations: April 2002
Website: https://ri.quitlogix.org/en-us/
Standard Hours of Operation
Monday:
07:00 AM - 01:00 AM
Tuesday:
07:00 AM - 01:00 AM
Wednesday:
07:00 AM - 01:00 AM
Thursday:
07:00 AM - 01:00 AM
Friday:
07:00 AM - 01:00 AM
Saturday:
07:00 AM - 01:00 AM
Sunday:
07:00 AM - 01:00 AM
Closed on:
Thanksgiving day, Christmas day
Telephone Numbers
Line
Phone Number
Language/Subject
1
1-800-784-8669
English/Spanish
2
1-800-879-8678
English/Spanish
3
1-800-833-5256
Spanish
Supported Languages
Counseling offered in: English, Spanish, Arabic
Third-party counseling: Mandarin, Cantonese, Korean, Vietnamese, French, Russian,Language Line services with translation in over 140 languages
Deaf/Hard of hearing: Video relay interpreter
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 45 min
Length of standard follow-up session: 20 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Resident of state
To receive medication:
Resident of state, Age 18+, No medical conditions preventing use
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 24 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
QuitWorks-RI Program
RI Smokers' Helpline
(800) 784-8669
dana.mccantsderisier@health.ri.gov
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $4.50
Effective date: April 10, 2009
Amount of last increase: $0.25
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 1,643
Number of tobacco users receiving services: 446
Number of tobacco users registering for Web-based services: 769
Number of tobacco users referred to the quitline: 454
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $1.10
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.48 %
NAQC standard quit rate: 32.30 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Rhode Island Department of Health
Operator of counseling services: National Jewish Health
Funding source(s): State/Provincial government, Federal government, Other.
Electronic Medical Records:
Profile last updated on March 5, 2025
Profile managers, click here to edit your profile.
South Carolina
Quitline Profile
United States
Quitline: South Carolina Tobacco Quitline (launched August 2006)
Began Operations: September 2004
Website: http://www.quitnowsc.org
Standard Hours of Operation
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM
Sunday:
12:00 AM - 12:00 AM
Closed on:
Independence Day, Thanksgiving Day, 1/2 day Christmas Eve, Christmas Day, 1/2 day New Year's Eve, late open New Year's Day
Telephone Numbers
Line
Phone Number
Language/Subject
1
1-800-QUIT-NOW
English/Spanish
2
1-800-784-8669
English/Spanish
3
1-855-DEJELO-YA
Spanish
4
1-877-777-6534
Deaf/Hard of hearing
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: 
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 20 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
Additional Info:
SC's Quitline has 3 ways to enroll in services:
- phone: 1-800-QUIT-NOW (800-784-8669)
- online: http://www.quitnow.net/southcarolina
- text: text "Ready" to "200-400"
To receive counseling:
Single-call intervention offered to all enrollees regardless of insurance status. Multi-Call (C-5):13 yrs+, Uninsured, Medicare, and Medicaid. Behavioral Health: 7 calls (C-7). Pregnant/Postpartum:10 calls (C-10). Consent required for services and call backs.
To receive medication:
Registered and uninsured, underinsured, Medicare, Medicaid receive free NRT ranging from 2-week starter kit to 12-weeks of combo NRT products. Pregnant/breastfeeding or under 18 yrs not eligible for medication.
Additional Info:
Individual Services Program allows participants to choose a menu of individual items that best meet their unique needs, such as asking for just a 2-week starter kit of NRT patch, gum, or lozenge without having to enroll in the full counseling program.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Additional Info:
Youth and young adult participants are given social media and digital resources in lieu of hardcopy support materials.
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Dr. Katy L. Wynne
SC DHEC Division of Tobacco Prevention and Control
(803) 898-2285
wynnekl@dhec.sc.gov
Other information:
South Carolina's provider training platform with free CMEs is http://www.helppatientsquitsc.org
Additional Info:
Healthcare providers interested in implementing electronic referrals (eReferral) from their EHR can request more information by contacting screferralhub@telask.com
Smoke-Free Laws
Workplaces: No
Bars: No
Restaurants No
Tobacco Tax Rates
Current cigarette tax rate: $0.57
Effective date: July 1, 2010
Amount of last increase: $0.50
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 16,008
Number of tobacco users receiving services: 6,705
Number of tobacco users registering for Web-based services: 3,514
Number of tobacco users referred to the quitline: 6,711
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $4.66
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 1.24 %
NAQC standard quit rate: 40.40 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: SC Department of Health and Environmental Control
Operator of counseling services: RVO Health
Funding source(s): State Government, Federal Government
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
South Dakota
Quitline Profile
United States
Quitline: South Dakota QuitLine
Began Operations: January 2002
Website: http://sdquitline.com/
Standard Hours of Operation
Monday:
07:00 AM - 09:00 PM
Tuesday:
07:00 AM - 09:00 PM
Wednesday:
07:00 AM - 09:00 PM
Thursday:
07:00 AM - 09:00 PM
Friday:
07:00 AM - 09:00 PM
Saturday:
08:00 AM - 05:00 PM
Sunday:
Closed
Closed on:
Closed for counseling on: Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas.
Telephone Numbers
Line
Phone Number
Language/Subject
1
(866) SD-QUITS
English
2
(800) 877-1113
Other than English
4
605.322.3858
Fax
5
605.773.2891
Quitline Administration
Supported Languages
Counseling offered in: English.
Third-party counseling: Language line available.
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Must be a South Dakota resident (have a South Dakota address and phone number); Must be a current tobacco user (including e-cigarette users) ready to quit, or have quit within the past 30 days.
To receive medication:
Must be a South Dakota resident (have a South Dakota address and phone number); Must be a current tobacco user (including e-cigarette users) ready to quit, or have quit within the past 30 days. Must enroll and participate in counseling to receive free medications through the phone service.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 24 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Kaitlyn Ashley
Black Hills Special Services
(605) 413-4284
kashley@bhssc.org
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $1.53
Effective date: January 1, 2007
Amount of last increase: $1.00
Quitline Engagement (Source: NAQC Annual Survey 2023)
Number of direct calls to the quitline: 4,117
Number of tobacco users receiving services: 2,904
Number of tobacco users registering for Web-based services: 2,725
Number of tobacco users referred to the quitline: 384
Quitline Investment and Impact (Source: NAQC Annual Survey 2023)
Amount per smoker spent on services and medications: Not available
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 3.15 %
NAQC standard quit rate: 43.30 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: South Dakota Department of Health
Operator of counseling services: Avera McKennan Hospital and University Health Center/ Black Hills Special Services
Funding source(s): State/Provincial government; Federal government.
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Tennessee
Quitline Profile
United States
Quitline: Tennessee Tobacco QuitLine
Began Operations: June 2005
Website: http://www.tnquitline.com
Standard Hours of Operation
Monday:
10:00 AM - 08:00 PM
Tuesday:
10:00 AM - 08:00 PM
Wednesday:
10:00 AM - 08:00 PM
Thursday:
10:00 AM - 08:00 PM
Friday:
10:00 AM - 08:00 PM
Saturday:
10:00 AM - 04:00 PM
Sunday:
10:00 AM - 04:00 PM
Closed on:
Independence day, Labor day, Thanksgiving day and Christmas.
Telephone Numbers
Line
Phone Number
Language/Subject
1
1-800-784-8669
English/Spanish
2
1-800-898-0649
English/Spanish
3
1-800-969-1393
Deaf/Hard of hearing
Supported Languages
Counseling offered in: English and Spanish
Third-party counseling: All other languages
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 20 min
Length of standard follow-up session: 10 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
Additional Info:
To utilize texting cessation services text "QUIT" to 615-795-0600
To receive counseling:
Tennessee residents 13 and over with a willingness to quit within 30 days.
To receive medication:
Participate in counseling and have no medical contraindications.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Liz Kramer Johnson, MPH
TN Tobacco Use Prevention and Control Program
(615) 253-2991
liz.johnson@tn.gov
Other information:
Smoke-Free Laws
Workplaces: No
Bars: No
Restaurants No
Tobacco Tax Rates
Current cigarette tax rate: $0.62
Effective date: July 1, 2007
Amount of last increase: $0.42
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 9,431
Number of tobacco users receiving services: 1,687
Number of tobacco users registering for Web-based services: 307
Number of tobacco users referred to the quitline: 1,713
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $0.45
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.18 %
NAQC standard quit rate: 35.20 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Tennessee Department of Health
Operator of counseling services: Information & Quality Healthcare
Funding source(s): Federal and state government
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Texas
Quitline Profile
United States
Quitline: Texas Tobacco Quitline
Began Operations: September 2001
Website: https://www.yesquit.org/
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Closed Independence day: 11:59 pm-7/3-4:00 am 7/5, Thanksgiving: 11:59-11/22-4:00 am 12/26, Christmas: Noon 12/24-4:00 am 12/26 and New Year's: 3:00 pm -12/31-4:00 am 1/1
Telephone Numbers
Line
Phone Number
Language/Subject
1
(877) 937-7848
English
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: English, Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, AT&T services with translation in over 140 languages
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 15 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
13 years of age or older; Texas resident; Readiness to quit
To receive medication:
Participants, a minimum of 18 years, who: self identify as: pregnant, diagnosed with a mental health disorder, diagnosed with a chronic tobacco-related health condition, are uninsured, referred from a health care provider or a resident of a county served by a DSHS-funded tobacco control coalition
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Jodie Hughes
Texas Department of State Health Services
jodie.hughes@dshs.texas.gov
Other information:
Provider information and resources available at www.yesquit.org.
Smoke-Free Laws
Workplaces: No
Bars: No
Restaurants No
Tobacco Tax Rates
Current cigarette tax rate: $1.41
Effective date: January 1, 2007
Amount of last increase: $1.00
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: Not available
Number of tobacco users receiving services: Not available
Number of tobacco users registering for Web-based services: Not available
Number of tobacco users referred to the quitline: Not available
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: Not available
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: Not available
NAQC standard quit rate: 34.80 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Response rate (7-month follow-up survey): 33.1%.
Funder of quitline services: Texas Department of State Health Services
Operator of counseling services: RVO Health
Funding source(s): State/Provincial and Federal government, Foundation and Federal grants provided at the local level
Electronic Medical Records:
Profile last updated on March 10, 2025
Profile managers, click here to edit your profile.
Utah
Quitline Profile
United States
Quitline: Utah Tobacco Quit Line
Began Operations: September 2000
Website: http://waytoquit.org/
Standard Hours of Operation
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM
Sunday:
12:00 AM - 12:00 AM
Closed on:
Independence Day, Thanksgiving, Christmas
Telephone Numbers
Line
Phone Number
Language/Subject
1
1-800-QUIT-NOW
English
2
(888) 567-TRUTH
English
3
(877) 629-1585
Spanish
4
(888) 229-2182
TTY
5
1-855-335-3569
Spanish
6
855-891-9989
English
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: AT&T services with translation in over 140 languages
Deaf/Hard of hearing: Video relay interpreter
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 20 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
State resident wanting to quit
To receive medication:
up to 12 weeks of patch, gum, lozenge or patch + gum available to those 18 and older who are enrolled in counseling services. -NRT is also available through many health plans. Web participants can receive 4 weeks of NRT. Any participants with no contraindication can receive 2 weeks NRT
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Marci Nelson
Utah Department of Health and Human Services
(801) 707-2461
marcinelson@utah.gov
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $1.70
Effective date: July 1, 2010
Amount of last increase: $1.01
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 5,259
Number of tobacco users receiving services: 2,997
Number of tobacco users registering for Web-based services: 3,216
Number of tobacco users referred to the quitline: 2,313
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $3.26
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 2.07 %
NAQC standard quit rate: 35.20 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Utah Department of Health and Human Services
Operator of counseling services: National Jewish Health
Funding source(s): State/Provincial government, Tobacco tax revenues, MSA funds, Federal government
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Vermont
Quitline Profile
United States
Quitline: Vermont Quit Line
Began Operations: March 2001
Website: http://802quits.org/
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Thanksgiving and Christmas Day
Telephone Numbers
Line
Phone Number
Language/Subject
1
800-784-8669
English
2
855-891-0018
English
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: English, Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, AT&T services with translation in over 140 languages
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 20 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Age; Readiness
To receive medication:
All Vermont smokers over the age of 18
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Dana Bourne
Vermont Dept of Health
(802) 865-7747
tobaccovt@vermont.gov
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $3.08
Effective date: July 1, 2015
Amount of last increase: $0.33
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 2,647
Number of tobacco users receiving services: 2,212
Number of tobacco users registering for Web-based services: 2,733
Number of tobacco users referred to the quitline: 142
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $7.81
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 3.60 %
NAQC standard quit rate: Not available
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: State of Vermont, Department of Health
Operator of counseling services: National Jewish Health
Funding source(s): MSA funds, CDC funds, State General Revenue Funds
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Virginia
Quitline Profile
United States
Quitline: QuitNow Virginia
Began Operations: November 2005
Website: https://www.quitnow.net/virginia/
Standard Hours of Operation
Monday:
07:00 AM - 03:00 AM
Tuesday:
07:00 AM - 03:00 AM
Wednesday:
07:00 AM - 03:00 AM
Thursday:
07:00 AM - 03:00 AM
Friday:
07:00 AM - 03:00 AM
Saturday:
07:00 AM - 03:00 AM
Sunday:
07:00 AM - 03:00 AM
Closed on:
Independence Day, Thanksgiving, Christmas
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT-NOW
English
2
(800) QUIT-NOW (784-
Spanish
3
(800) 483-3114
Fax
4
(877) 777-6534
English
5
1-866-QUIT-4-LIFE
English
6
1-800-332-8615
TTY
Supported Languages
Counseling offered in: English, Spanish, Mandarin, Cantonese, Russian, Italian, Hindi, Taiwanese
Third-party counseling: English, Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, AT&T services with translation in over 140 languages
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 0 min
Length of standard follow-up session: 0 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
Additional Info:
Online dashboard
Text a Coach
Coach via Chat (Youth)
Digital materials
To receive counseling:
13 and over
To receive medication:
18 and over
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Additional Info:
Behavioral Health 7 Call Program
Live Vape Free
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within one week
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Rita Miller
Virginia Department of Health
rita.miller@vdh.virginia.gov
Other information:
Quit Now Virginia
Smoke-Free Laws
Workplaces: No
Bars: No
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $0.60
Effective date: July 1, 2005
Amount of last increase: $0.30
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 8,201
Number of tobacco users receiving services: 2,875
Number of tobacco users registering for Web-based services: 1,351
Number of tobacco users referred to the quitline: 2,289
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $0.66
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.38 %
NAQC standard quit rate: 35.80 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Virginia Department of Health
Operator of counseling services: RVO Health
Funding source(s): Federal government
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Washington
Quitline Profile
United States
Quitline: Washington State Quitline
Began Operations: November 2000
Website: http://www.quitline.com
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Independence Day, Thanksgiving Day, Christmas Day
Telephone Numbers
Line
Phone Number
Language/Subject
1
1-800-QUIT-NOW
English
2
1-800-784-8669
English
3
1-855-DEJELO-YA
Spanish
4
1-855-335-3569
Spanish
5
1-877-777-6534
Deaf/Hard of hearing
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: AT&T Interpretive services
Deaf/Hard of hearing: Video relay interpreter
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
Additional Info:
Washington State has partnered with Truth Initiative to offer This is Quitting, a quit vaping text message program for young people ages 13-24. The first-of-its-kind program dedicated to helping young people be free from nicotine addiction has had over 500,000 young people enroll since its launch in 2019.

The program is confidential and free to all users, tailored on age, type of e-cigarette, and quit journey progress. To get started, a young person can text VAPEFREEWA to 88709.
To receive counseling:
Washington State resident Ready to quit within 30 days or already quit Uninsured or underinsured (no telephone counseling benefit)
To receive medication:
Age 18+ Must be enrolled in counseling No medical contraindications Not pregnant
Additional Info:
Callers with a telephone counseling benefit from their employer or health plan will be connected to that benefit upon registration
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Additional Info:
Spanish-speaking callers
Those supporting another's effort to quit
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Nick Fradkin
Washington State Department of Health
(360) 236-3547
nick.fradkin@doh.wa.gov
Other information:
Call 1-800-QUIT-NOW for free promotional materials.
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $3.025
Effective date: May 1, 2010
Amount of last increase: $2.025
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 7,443
Number of tobacco users receiving services: 1,606
Number of tobacco users registering for Web-based services: 482
Number of tobacco users referred to the quitline: 237
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $0.45
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.29 %
NAQC standard quit rate: 39.00 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
The number of tobacco users receiving services does not include the vast majority of Medicaid clients, many of whom make direct calls to the Quitline, but get triaged to their more robust managed care or fee-for-service telephone counseling benefit. This number also excludes privately insured callers who have a telephone counseling benefit.
Funder of quitline services: Washington State Department of Health
Operator of counseling services: RVO Health
Funding source(s): Centers for Disease Control and Prevention
Electronic Medical Records:
Profile last updated on August 22, 2024
Profile managers, click here to edit your profile.
Washington, D.C.
Quitline Profile
United States
Quitline: DC Quitline
Began Operations: June 2005
Website: http://www.smokefree.gov/
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
New Year, Martin Luther King, President's Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans' Day, Thanksgiving, Christmas
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT-NOW
English/Spanish
2
(202) 333-4488
Spanish
Supported Languages
Counseling offered in: English and Spanish.
Third-party counseling: 
Deaf/Hard of hearing: Direct TTY machine
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 0 min
Length of standard follow-up session: 0 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Age; Readiness; Pregnancy; Acceptability in terms of service and consent to be called back
To receive medication:
4 weeks of patch or lozenge to participatns 18 years and older who participate in counseling program.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $4.50
Effective date: October 1, 2009
Amount of last increase: $2.00
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 2,073
Number of tobacco users receiving services: 610
Number of tobacco users registering for Web-based services: 328
Number of tobacco users referred to the quitline: 496
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: Not available
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 1.17 %
NAQC standard quit rate: Not available
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Local government funds
Operator of counseling services: RVO Health
Funding source(s): Local government funds CDC funds
Electronic Medical Records:
Profile last updated on March 5, 2025
Profile managers, click here to edit your profile.
West Virginia
Quitline Profile
United States
Quitline: West Virginia Quitline
Began Operations: July 2001
Website: http://www.wvquitline.com/
Standard Hours of Operation
Monday:
10:00 AM - 08:00 PM
Tuesday:
10:00 AM - 08:00 PM
Wednesday:
10:00 AM - 08:00 PM
Thursday:
10:00 AM - 08:00 PM
Friday:
10:00 AM - 08:00 PM
Saturday:
10:00 AM - 05:00 PM
Sunday:
10:00 AM - 05:00 PM
Closed on:
Easter, Independence Day, Thanksgiving Day and Christmas Day, New Years Day
Telephone Numbers
Line
Phone Number
Language/Subject
1
1-877-966-8784
English/Spanish
2
1-800-QUITNOW
English/Spanish
3
877-966-8784
English
Supported Languages
Counseling offered in: English & Spanish.
Third-party counseling: 
Deaf/Hard of hearing: 
 
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 20 min
Length of standard follow-up session: 20 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
West Virginia Resident
To receive medication:
West Virginia Resident
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 24 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Lindsy Hatfield
First Choice Services Inc.
(304) 344-2213
lhatfield@firstchoiceservices.org
Other information:
Smoke-Free Laws
Workplaces: No
Bars: No
Restaurants No
Tobacco Tax Rates
Current cigarette tax rate: $1.20
Effective date: May 1, 2003
Amount of last increase: $0.65
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 13,711
Number of tobacco users receiving services: 4,781
Number of tobacco users registering for Web-based services: Not available
Number of tobacco users referred to the quitline: 2,236
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $1.00
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 1.67 %
NAQC standard quit rate: Not available
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: State of West Virgina
Operator of counseling services: RVO Health
Funding source(s): State funds
Electronic Medical Records:
Profile last updated on December 24, 2024
Profile managers, click here to edit your profile.
Wisconsin
Quitline Profile
United States
Quitline: Wisconsin Tobacco Quit Line
Began Operations: May 2001
Website: http://www.wiquitline.org
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Independence Day, Thanksgiving, Christmas
Telephone Numbers
Line
Phone Number
Language/Subject
1
1-800-QUIT-NOW
English
2
1-877-266-3863
Spanish
3
711
TTY
Supported Languages
Counseling offered in: English, Spanish.
Third-party counseling: Language Line with interpretive services for over 100 languages
Deaf/Hard of hearing: TTY relay CA Communication Assistant
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 30 min
Length of standard follow-up session: 5 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
13 years and older
To receive medication:
18 years and older, without medical exclusions; 2-week starter kit of patch, gum or lozenge
To receive combination therapy:
Enrollment in American Indian program
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Quit Line Coordinator
UW-Center for Tobacco Research & Intervention
(608) 265-5617
quitline@ctri.wisc.edu
Other information:
WI residents routed to incorrect quitline due to their area code can be directed to 1-866-784-8454.
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $2.52
Effective date: September 1, 2009
Amount of last increase: $0.75
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 11,355
Number of tobacco users receiving services: 4,592
Number of tobacco users registering for Web-based services: 882
Number of tobacco users referred to the quitline: 5,407
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $0.95
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 0.77 %
NAQC standard quit rate: Not available
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Wisconsin Department of Health Services
Operator of counseling services: RVO Health
Funding source(s): State government, CDC
Electronic Medical Records:
Profile last updated on March 5, 2025
Profile managers, click here to edit your profile.
Wyoming
Quitline Profile
United States
Quitline: Wyoming Quit Tobacco Program
Began Operations: October 2003
Website: http://www.quitwyo.org
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Telephone Numbers
Line
Phone Number
Language/Subject
1
(800) QUIT-NOW
English
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: English, Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, plus 18 additional languages by AT&T
Deaf/Hard of hearing: Video relay interpreter
 
VIEW ONLINE
CESSATION SERVICES
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
text to cell (two-way)
text to cell (one-way)
text to cell (two-way w/ counselor)
text to cell (two-way automated)
Length of standard first session: 15 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
webpages
forums
online courses
social media
AI
mobile app
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
combination NRT
Medication Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Wyoming resident and 12 or older.
To receive medication:
Wyoming resident and 18 or older.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Specialized Protocols
pregnant tobacco users
behavioral health
youth, under 18
Cost-Sharing Partnerships
Medicaid
Medicare
state as employer
large self-insured business
commercial insurer
other
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quitting
indicate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 24 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Brandi Greeno
Wyoming Department of Health
brandi.greeno@wyo.gov
Other information:
Smoke-Free Laws
Workplaces: No
Bars: No
Restaurants No
Tobacco Tax Rates
Current cigarette tax rate: $0.60
Effective date: July 1, 2003
Amount of last increase: $0.48
Quitline Engagement (Source: NAQC Annual Survey - 2023)
Number of direct calls to the quitline: 2,650
Number of tobacco users receiving services: 1,384
Number of tobacco users registering for Web-based services: 1,448
Number of tobacco users referred to the quitline: 211
Quitline Investment and Impact (Source: NAQC Annual Survey - 2023)
Amount per smoker spent on services and medications: $11.73
Amount per smoker spent on media and promotions: Not available
Promotional reach: Not available
Treatment reach: 2.15 %
NAQC standard quit rate: 40.80 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Funder of quitline services: Wyoming Department of Health
Operator of counseling services: National Jewish Health
Funding source(s):
Electronic Medical Records:
Profile last updated on February 12, 2025
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