South Carolina
Quitline Profile
United States
Quitline: South Carolina Tobacco Quitline
Began Operations: September 2004
Standard Hours of Operation
Monday:
08:00 AM - 03:00 AM
Tuesday:
08:00 AM - 03:00 AM
Wednesday:
08:00 AM - 03:00 AM
Thursday:
08:00 AM - 03:00 AM
Friday:
08:00 AM - 03:00 AM
Saturday:
08:00 AM - 03:00 AM
Sunday:
08:00 AM - 08:00 AM
Closed on:
Independence Day, Thanksgiving Day, 1/2 day Christmas Eve, Christmas Day, 1/2 day New Year's Eve
Telephone Numbers
Line
Phone Number
Language/Subject
1
1-800-QUIT-NOW
English/Spanish
2
1-800-784-8669
English/Spanish
3
1-855-DEJELO-YA
Spanish
4
1-877-777-6534
Deaf/Hard of hearing
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: 
Deaf/Hard of hearing: Direct TTY machine
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
Length of standard first session: 30 min
Length of standard follow-up session: 20 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
All callers can receive a single-call intervention regardless of insurance status. Readiness to quit desirable, but not required. All enrollees must consent to services and call backs. Pregnant/Postpartum get 10 multi-call sessions. Youth, Uninsured, and Medicaid get 5 multi-call sessions.
To receive medication:
Registered participants who have no health insurance.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quiting
indiciate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Dr. Katy L. Wynne
SC DHEC Division of Tobacco Prevention and Control
(803) 545-4464
wynnekl@dhec.sc.gov
Additional information:
Free CME provider training available at: http://www.helppatientsquitsc.org
Smoke-Free Laws
Workplaces: No
Bars: No
Restaurants No
Tobacco Tax Rates
Current cigarette tax rate: $0.57
Effective date: July 1, 2010
Amount of last increase: $0.50
Callers (Source: NAQC Annual Survey - 2012)
Number of direct calls to the quitline: 18,358
Number of tobacco users receiving services: 15,979
Number of tobacco users registering for Web-based services: 8,933
Number of tobacco users referred to the quitline: 2,623
Calculations (Source: NAQC Annual Survey - 2012)
Amount per smoker spent on services and medications: $4.47
Amount per smoker spent on media and promotions: $2.41
Promotional reach: 2.24 %
Treatment reach: 1.95 %
NAQC standard quit rate: Not available
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
No quit rate data provided for FY2012. ***For additional information on smoke-free laws, please visit the following link: http://www.naquitline.org/resource/resmgr/Files/SC_Smokefree_Ordinancemap7-1.pdf
Funder of quitline services: SC Department of Health and Environmental Control
Operator of counseling services: Alere Wellbeing
Funding source(s): Federal and State Budgets
Profile last updated on April 3, 2014