New Jersey
Quitline Profile
United States
Quitline: New Jersey Quitline
Began Operations: October 2000
Standard Hours of Operation
08:00 AM - 03:00 AM
08:00 AM - 03:00 AM
08:00 AM - 03:00 AM
08:00 AM - 03:00 AM
08:00 AM - 03:00 AM
08:00 AM - 03:00 AM
08:00 AM - 03:00 AM
Closed on:
New Years Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas
Telephone Numbers
Phone Number
(866) 657-8677
(866) 257-2971
Deaf/Hard of hearing
Supported Languages
Counseling offered in: English, Spanish
Third-party counseling: 
Deaf/Hard of hearing: Direct TTY machine
Phone Counseling
brief intervention
multi-session (client-initiated)
multi-session (counselor-initiated)
Text Msg to cell phone (two-way)
Text Msg to cell phone (one-way)
Length of standard first session: 30 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
Cessation Medications
Free Medications
nasal spray
Discounted Medications
nasal spray
Distribution Methods
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Resident of NJ, 18 years, Readiness to quit - set quit date within 30 days, Must be registered for Medicaid or currently Uninsured
To receive medication:
Age 18+; NJ resident; 10cig/day or more; Plan to quit within 30 days or recently quit smoker currently using NRT for up to 30 days or recently quit smokers up to 2 weeks and not using NRT; No contraindications ; Agree to quit date callback-while supplies last.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
mental health disorders including psychiatric conditions
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quiting
indiciate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 24 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Janis Mayer
New Jersey Office of Tobacco Control
(609) 984-3317
Other information:
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $2.70
Effective date: July 1, 2009
Amount of last increase: $0.125
Callers (Source: NAQC Annual Survey - 2015)
Number of direct calls to the quitline: 15,597
Number of tobacco users receiving services: 3,918
Number of tobacco users registering for Web-based services: Not available
Number of tobacco users referred to the quitline: 960
Calculations (Source: NAQC Annual Survey - 2015)
Amount per smoker spent on services and medications: Not available
Amount per smoker spent on media and promotions: Not available
Promotional reach: 0.40 %
Treatment reach: 0.40 %
NAQC standard quit rate: 21.10 %
NOTE: Additional quitline data is available online at
Context for quitline metrics:
Time period for quit rate data collection: Tobacco users who registered between September 11, 2013 and November 21, 2014. Evaluation surveys were conduct between July 1, 2014 and June 30, 2015.
Funder of quitline services: New Jersey Department of Health and Senior Services
Operator of counseling services: Roswell Park Cancer Institute
Funding source(s): State/Provincial government, Tobacco tax revenues, Federal government
Profile last updated on September 19, 2016