Iowa
Quitline Profile
United States
Quitline: Quitline Iowa
Began Operations: May 2001
Standard Hours of Operation
Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM
Closed on:
Independence Day, Thanksgiving Day, Christmas Day
Telephone Numbers
Line
Phone Number
Language/Subject
1
1-800-QUIT-NOW
English/Spanish
2
1-877-777-6534
TTY
3
1-855-DEJELOYA
Spanish
Supported Languages
Counseling offered in: English and Spanish
Third-party counseling: English, Spanish, Mandarin, Cantonese, Korean, Vietnamese, French, Russian, Interpreter Services with translation in over 140 languages
Deaf/Hard of hearing: 
Phone Counseling
Types:
brief intervention
single-session
multi-session (client-initiated)
multi-session (counselor-initiated)
Length of standard first session: 30 min
Length of standard follow-up session: 15 min
Counseling session topics:
tobacco history
developing a quit plan
setting a quit date
withdrawal symptoms
relapse prevention
weight gain
use of cessation medication
stress management
other
Web-Based Services
quitline information
cessation information
self-help tools
automated e-mail messages
interactive counseling
chat rooms
Cessation Medications
Free Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
Discounted Medications
patch
gum
lozenge
nasal spray
inhaler
varenicline
bupropion
Distribution Methods
voucher
by mail
Other Services
voicemail with callbacks
recorded self-help messages
referral to other health services
mailed info or self-help resources
To receive counseling:
Resident of Iowa age 18 or older.
To receive medication:
NRT will no longer be available to Linn/Ringgold after 3/18/2013.
Specialized Materials
youth, under 18
youth, 18-25
older tobacco users, 55+
smokeless tobacco users
pregnant tobacco users
multiple addictions
racial/ethnic populations
lesbian, gay, bisexual or transgender
chronic health conditions
low socioeconomic status or Medicaid
low literacy
other
mental health disorders including psychiatric conditions
Fax or electronic referral program:  Yes
Person(s) eligible to refer patients:
certified or trained fax referral providers
clinicians or non-clinicians in a healthcare setting
clinicians or non-clinicians in a community-based organization
other
Available referral methods:
faxed form
e-mail or online
EMR with electronic submission
Tobacco users can be referred if they:
are thinking about quiting
indiciate a readiness to quit within 30 days
are ready to make a quit attempt
are quit and seek help to stay quit
Referred patients contacted within:  Within 48 hours
Other services available to referring providers:
quitline and/or referral brochures
customized referral/consent forms
patient progress reports
customized provider feedback reports
staff training
quitline/referral program newsletter
Referral program contact:
Jerilyn Oshel
Iowa Department of Public Health
(515) 954-9092
jerilyn.oshel@idph.iowa.gov
Additional information:
Provider information and resources are available at www.quitnow.net.
Smoke-Free Laws
Workplaces: Yes
Bars: Yes
Restaurants Yes
Tobacco Tax Rates
Current cigarette tax rate: $1.36
Effective date: March 15, 2007
Amount of last increase: $1.00
Callers (Source: NAQC Annual Survey - 2012)
Number of direct calls to the quitline: 5,243
Number of tobacco users receiving services: 7,407
Number of tobacco users registering for Web-based services: Not available
Number of tobacco users referred to the quitline: 7,994
Calculations (Source: NAQC Annual Survey - 2012)
Amount per smoker spent on services and medications: Not available
Amount per smoker spent on media and promotions: Not available
Promotional reach: 1.11 %
Treatment reach: 1.57 %
NAQC standard quit rate: 24.00 %
NOTE: Additional quitline data is available online at www.naquitline.org/data/
Context for quitline metrics:
Time period for quit rate data collection: The evaluation results below include 6,870 Quitline Iowa callers who first contacted the quitline between June 2010 and November 2011. Of these, 2,055 were reached for either a 7-month or 13-month follow-up interview between July 2011 and June 2012. Among the completed follow-up interviews , 1,145 were contacted 7 months after their first call and 910 were contacted 13 months after their first call. Consent not asked at intake.
Funder of quitline services: Iowa Department of Public Health
Operator of counseling services: Alere Wellbeing
Funding source(s): CDC and State General Funds
Profile last updated on December 17, 2013